Christine Kimball
Little York
Summary
Professional with proven expertise in ophthalmic care, demonstrating strong technical skills in diagnostic testing, patient management, and equipment handling. Known for effective team collaboration and adaptability to changing needs, ensuring reliable support in fast-paced environments. Strong communication abilities, attention to detail, and focus on delivering exceptional results in patient care and clinical operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Ophthalmic Assistant
OSF Healthcare
06.2014 - Current
- Administered eye medications for dilation and treatment.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
- Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
- Checked patient vision, field, fundus, and other aspects for ophthalmologist.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Demonstrated flexibility in adapting to changing schedules or unforeseen circumstances to ensure uninterrupted delivery of high-quality eye care services to patients.
- Obtained and recorded patient medical history and past ocular history.
- Performed ophthalmology tests such as Visual Field testing, OCT and Fundus Photos.
- Documented patient medical history and information utilizing Epic with commitment to accuracy.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Front Office Associate
OSF Healthcare
09.2008 - 06.2014
- Provided exceptional customer services throughout the interaction with patient, families and their support systems.
- Performed a variety of reception/clerical duties in the medical practice front office and adheres to department guidelines for scheduling and registration.
- Worked collaboratively with patients, providers, office staff and insurance companies to ensure that patients needs are met.
- Communicate with insurance companies to determine patient benefits, responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.
Case Coordinator Associate
Medica Health Insurance
09.1999 - 05.2008
- Confirm patient eligibility and coverage for requested treatments and procedures.
- Carefully examined patient files, medical orders, and documentation to ensure accuracy and completeness.
- Initiate and manage prior authorization requests while following their specific procedures and criteria
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
Education
GED -
Eisenhower Community
1001 MN-7, Hopkins, MN 5530505-1992
Skills
- Ophthalmic terminology
- Slit-lamp examination
- Fundus photography
- Biometry measurements
- Manual refractions
- Eye drop administration
- Visual field testing
- Ophthalmic imaging
- Optical coherence tomography
- Patient care
Certification
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Timeline
Ophthalmic Assistant
OSF Healthcare
06.2014 - Current
Front Office Associate
OSF Healthcare
09.2008 - 06.2014
Case Coordinator Associate
Medica Health Insurance
09.1999 - 05.2008
GED -
Eisenhower Community
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