Christine Frank
Chicago
Summary
Experienced with branch operations management, ensuring seamless daily functions and customer satisfaction. Knowledge of leadership and problem-solving contributes to sustained success in dynamic environments.
Overview
20
20
years of professional experience
Work History
Assistant Branch Manager
Liberty Bank For Savings
12.2016 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
Assistant Store Manager
Hallmark Gold Crown
06.2005 - 11.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Nutrition
Dominican University
River Forest IL 01-2009
Skills
- Banking
- Operations management
- Cash Handling
- Staff education and training
- IRA Specialist
- Loan expertise
Timeline
Assistant Branch Manager
Liberty Bank For Savings
12.2016 - Current
Assistant Store Manager
Hallmark Gold Crown
06.2005 - 11.2013
Bachelor of Science - Nutrition
Dominican University
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