Christina Sparks
Bunker Hill
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Associated Physicians Group
10.2023 - 05.2024
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated patient appointments and managed scheduling for optimal clinic efficiency.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collected copays, payments, processed transactions and updated relevant records.
Cashier
Circle K Gas Station
12.2022 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted inventory items such as lottery,tobacco and everyday purchases.
- Maintained and cleaned drink stations, bathrooms, trash, and parking lot.
Medical Billing and Coder Receptionist
Sadia Mohyuddim
07.2016 - 05.2020
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized electronic medical record systems to store, retrieve and process patient data.
CNA
Robings Manor
06.2015 - 06.2016
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Diploma -
Liberty High School
Colorado Springs, COSkills
- Accepts opportunities and tasks with optimistic attitude
- Proficient in operating multi line phone systems and software
- Functions effectively on a team and alone
- Superb organizational skills
- Exceptional comminicational skills
Additional Information
Volunteer work with local nursing homes and churches to help with various duties.
Timeline
Front Desk Receptionist
Associated Physicians Group
10.2023 - 05.2024
Cashier
Circle K Gas Station
12.2022 - 06.2023
Medical Billing and Coder Receptionist
Sadia Mohyuddim
07.2016 - 05.2020
CNA
Robings Manor
06.2015 - 06.2016
Diploma -
Liberty High School