Summary
Overview
Work History
Education
Skills
Timeline
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Christina Schaffter

Woodstock

Summary

Detail-oriented individual with a strong work ethic and a proven track record in educational support at Woodstock North High School. Skilled in fostering student motivation and self-confidence through tailored job coaching strategies. Adept at building community relationships and ensuring students receive comprehensive support throughout their job search journey.

Overview

12
12
years of professional experience

Work History

Job Coach

Woodstock North High School
08.2022 - Current
  • Monitored student progress and adjusted job coaching strategies to meet individual needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for students when needed.
  • Developed and maintained relationships with community resources to support job coaching.
  • Offered ongoing support to students throughout their job search process, leading to increased levels of motivation and self-confidence.
  • Conducted mock interviews to help students prepare for interviews with potential employers.

Customer Service Representative

American Girl
09.2013 - Current
  • Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handle escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Respond to customer requests for products, services, and company information.

RTI Interventionist

Northwood Middle School
08.2019 - 08.2022


  • Provided one-on-one and small group support for students requiring additional assistance in reading, math, or other subjects.
  • Monitored and assessed student progress, adjusting instruction and intervention methods as needed for optimal results.
  • Enhanced student comprehension by implementing RTI strategies and interventions tailored to individual needs.
  • Maintained records of ongoing assessments and documentation of updates.

Classroom Associate

Mary Endres Elementary School
01.2016 - 08.2019
  • Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
  • Facilitated small group instruction for struggling learners under the guidance of lead teachers.
  • Enhanced students'' learning experiences by providing individualized support and assistance during class activities.
  • Contributed to improved student performance by implementing targeted interventions and monitoring progress regularly.
  • Provided essential support for special education students, enabling them to participate fully in mainstream classrooms.

Education

High School Diploma -

Crystal Lake South High School
Crystal Lake

Associate of Arts -

McHenry County College
Crystal Lake, IL

Skills

  • Strong Work Ethic
  • Teamwork
  • Patience and Empathy
  • Reliabilty and Punctuality
  • Organized
  • Customer Service

Timeline

Job Coach

Woodstock North High School
08.2022 - Current

RTI Interventionist

Northwood Middle School
08.2019 - 08.2022

Classroom Associate

Mary Endres Elementary School
01.2016 - 08.2019

Customer Service Representative

American Girl
09.2013 - Current

High School Diploma -

Crystal Lake South High School

Associate of Arts -

McHenry County College

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Christina Schaffter