Christie Wennesheimer
Robinson
Summary
Compassionate Direct Support Person known for high productivity and efficient task completion. Skilled in behavior modification techniques, crisis intervention strategies, and developing individualized support plans. Excel at active listening, empathy, and patience to enhance client comfort and progress.
Compassionate Direct Support Person with background in providing tailored care to individuals with disabilities. Experience includes assisting with daily living activities, promoting independence, and implementing personalized care plans. Notable strengths include strong interpersonal skills, patience, and ability to handle stressful situations calmly. Previous work has resulted in enhanced quality of life for clients through consistent support and advocacy.
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
1994
1994
years of post-secondary education
Work History
Authorize Direct Support Person
Lawrence Crawford association for Exceptional Citi
Robinson
10.2023 - Current
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing social skills and engaging in community activities.
- Facilitated communication between clients, families, and support team members.
- Maintained a safe and clean environment for clients at all times.
- Documented client progress and reported observations to supervisors regularly.
- Implemented personalized care plans tailored to individual client needs.
- Collaborated with a multidisciplinary team to enhance client well-being.
- Participated in training sessions to improve caregiving techniques and knowledge.
- Organized recreational activities for clients that promoted physical fitness, socialization and learning opportunities.
- Maintained accurate records of services provided along with any changes in a client's condition or circumstances.
- Developed positive relationships with clients and their families by understanding individual needs and preferences.
- Participated in staff meetings addressing areas of improvement within the organization.
- Administered medications according to physician orders, ensuring accuracy in dosage amounts and frequency of administration.
- Demonstrated sensitivity when interacting with diverse populations from various cultural backgrounds.
- Assisted individuals in developing daily living skills, including meal preparation, money management and housekeeping tasks.
- Accompanied individuals to medical appointments and other activities outside the home environment.
- Monitored vital signs of clients and reported changes to supervisor or health care professional.
- Adhered to facility policies and procedures while maintaining confidentiality of all information pertaining to clients' rights.
- Encouraged independence while providing support for those who needed it most.
- Attended trainings related to job duties such as CPR and First Aid certification courses.
- Provided personal care assistance to individuals with disabilities, such as bathing, dressing and grooming.
- Responded quickly to emergency situations involving clients in order to ensure safety at all times.
- Instructed clients on how to use adaptive equipment or mobility devices safely and effectively.
- Provided transportation services for clients using wheelchair accessible vehicles when necessary.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Assisted individuals in learning and developing new skills.
- Accompanied or transported clients to appointments, errands and social activities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Used approved crisis intervention techniques in emergency situations.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported clients to doctor's appointments and errands.
- Monitored client's well-being, safety, and comfort under physician direction.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Tracked and reported clients' progress based on observations and conversations.
Associate
Walmart
Robinson
11.2021 - 10.2023
- Collaborated with teams to streamline project workflows and enhance communication.
- Analyzed data to identify trends and inform decision-making processes.
- Supported management in developing strategic plans for operational efficiency.
- Stocked shelves with products according to company layout and inventory standards.
- Organized merchandise displays to enhance product visibility and accessibility.
- Assisted customers in locating products and provided product information.
- Monitored inventory levels and reported shortages to management promptly.
- Maintained cleanliness and organization of storage areas for efficient access.
- Collaborated with team members to ensure timely restocking of shelves.
- Operated equipment safely for moving heavy stock items as needed.
- Followed safety protocols to ensure a safe shopping environment for customers.
- Assisted customers in locating merchandise on the sales floor.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Partnered with other team members in completing tasks assigned by management team.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Followed established procedures for stocking high-demand items in order to meet customer demand.
- Conducted regular shelf-facing activities to maintain a neat appearance in the store's aisles.
- Replenished low inventory levels from backstock areas using scanning equipment.
- Ensured all safety procedures were followed when handling heavy items or operating machinery such as forklifts or pallet jacks.
- Updated price tags based on current promotions or discounts offered by the store.
- Built displays for new products and promotional materials.
- Adhered strictly to company guidelines governing security protocols related to receiving and stocking merchandise.
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
- Counted different types of merchandise to comply with inventory control tag requirements.
- Operated cash registers accurately during peak periods of store traffic.
- Completed paperwork associated with stocking duties, including logging deliveries into system database.
- Operated pallet jack, forklift and hand truck to unload shipments and move merchandise in warehouse.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to enhance customer service experience.
- Ensured cleanliness and organization of checkout area consistently.
- Trained new cashiers on operational procedures and customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Lake Placid Central
Lake Placid , NYSkills
- Daily living assistance
- Medication administration
- Care plan implementation
- Crisis intervention techniques
- Client transportation
- Health monitoring
- Client documentation
- Customer service
- Problem solving
- Relationship building
- Goal setting and planning
- First aid and CPR
- Personal care assistance
- Housekeeping and maintenance
- Safety and risk management
- Patience and tact
- Transportation assistance
- Disability awareness
- Positive reinforcement
- Self-advocacy training
- Meal preparation
- Recreational activities
- Community integration
- Emotional intelligence
- Adaptability and flexibility
Timeline
Authorize Direct Support Person
Lawrence Crawford association for Exceptional Citi
10.2023 - Current
Associate
Walmart
11.2021 - 10.2023
Lake Placid Central
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