Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
22
22
years of professional experience
Work History
Associate Professor of Psychology
Colorado Technical University Online
02.2020 - Current
Enhance classroom learning by facilitating live chats and discussions centering around core concepts of psychology.
Mentor students one-on-one to improve understanding of materials.
Promote student success by developing time management and organizational abilities.
Over-achieve requirements for student survey feedback, timely grading, and student outreach expectations.
Maintain trending knowledge of generative Artificial Intelligence applications in education and guide students in ethical and effective use.
Distinguished Faculty of the Year Recipient: 2021. Nomination: 2022. Semi-Finalist: 2024.
Director of Academic Process
Perdoceo Education Corporation
01.2006 - Current
Manage performance, workflow, and productivity across multiple teams; providing balanced feedback to enhance the student experience and ensure regulatory compliance.
Plans and prioritizes strategic initiatives of the department based on departmental objectives, University goals, and external requirements including communication of initiatives and projects to key stakeholders.
Analyze data to ensure key performance indicators are being achieved, identify trends, and make informed decisions and implement changes.
Participate in University Institution Effectiveness process to ensure efficiency, quality assurance and maximum return on investment for the department.
Drive quality assurance initiatives that are proactive at minimizing audit findings by early detection and resolution of problems.
Developed fraud identification process for the department focused on integrity of enrollments.
Member of Strategic Planning Committee and Cultural Competency Committee.
Director of Student Affairs
Perdoceo Education Corporation
01.2005 - 01.2006
Accountable for multi-team performance management; driving workflow efficiency and productivity to support an improved student experience.
Maintained subject matter knowledge with external regulations and industry standards.
Collaborated with faculty, staff, and students to identify and address institutional challenges.
Implemented strategies to increase student engagement and retention.
Lead Student Advisor
Perdoceo Eduation Corporation
02.2004 - 01.2005
Served as liaison between students and the University; focusing on overall student experience and degree completion and retention.
Provided outstanding service to students facing difficulties progressing in their program of study through active listening, problem solving, and coaching.
Maintained and communicated knowledge of University policies and procedures to students.
Monitored student progress to drive successful academic outcomes.
Developed and implemented individualized academic plans for students.
ADJUNCT COLLEGE INSTRUCTOR at Maricopa County Community College District, Colorado Technical University Online, Northern Arizona University OnlineADJUNCT COLLEGE INSTRUCTOR at Maricopa County Community College District, Colorado Technical University Online, Northern Arizona University Online