Christian Tiona
Pekin, IL, United States,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Outside Sales Associate
Lowes Home Improvment
04.2024 - 08.2024
- Exceeded sales targets consistently by implementing effective territory management plans and optimizing sales routes.
- Contributed to the development and execution of sales training programs enhancing overall team performance.
- Enhanced customer satisfaction by promptly addressing concerns and finding effective solutions to problems.
- Increased sales revenue by cultivating strong relationships with clients and identifying their needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Learned how to safely use a forklift
Axe Throwing Coach
Rocket Axe
04.2022 - 10.2023
- Enforced safety protocols during all activities, minimizing risk of injury among participants.
- Enhanced customer satisfaction by maintaining a safe and engaging environment for all participants.
- Offered one-on-one coaching sessions for advanced throwers seeking specialized instruction to further refine their skills.
- Improved participants'' axe throwing techniques by providing personalized coaching and feedback.
Custodial Maintenance Worker
JH Benidict Company
05.2023 - 08.2023
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
- Maintained a safe environment for building occupants by promptly addressing spills, hazards, and other safety concerns.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Roofing Associate
Benassi Roofing
04.2022 - 06.2022
- Able to succeed in hotter weather
- Able to lift over 60 pounds over my head
- Gained the ability to work on higher structures
Education
Associate of Arts -
Heartland Community College
Normal, IL12.2025
High School Diploma -
Pekin Community High School
Pekin, IL05.2023
Skills
- Closing techniques
- Sales presentations
- Customer service
- Problem-solving
- Multitasking
- Approachable
- High energy
- Restroom cleaning
- Custodial machine operation
- Paint Touch-ups
- Window washing
- Chemical handling
- Fixture cleaning
- Floor maintenance
- Time management
Timeline
Outside Sales Associate
Lowes Home Improvment
04.2024 - 08.2024
Custodial Maintenance Worker
JH Benidict Company
05.2023 - 08.2023
Axe Throwing Coach
Rocket Axe
04.2022 - 10.2023
Roofing Associate
Benassi Roofing
04.2022 - 06.2022
Associate of Arts -
Heartland Community College
High School Diploma -
Pekin Community High School
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