Results-driven Shift Leader with expertise in team supervision and customer service excellence. Proven ability to train staff effectively and manage daily operations to enhance productivity.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Mariano's
Chicago
12.2023 - Current
Supervised staff to ensure smooth daily operations and customer service excellence.
Trained new employees on company policies and operational procedures.
Assisted in inventory management, ensuring proper stock levels were maintained.
Addressed customer inquiries and resolved issues to enhance satisfaction.
Supervised and led employees to maintain productivity and customer service levels.
Engineering Student
westinghouse highschool
Chicago
2023 - 06.2025
Participated in team meetings to discuss project progress and problem-solving strategies.
Designed prototypes and models to support engineering concepts and solutions.
Engaged with peers to share knowledge about engineering principles and practices.
Tested components and assemblies under simulated conditions.
Assisted in the development of engineering designs and plans for projects.