Dynamic and results-oriented professional with extensive experience managing operations and leading teams in high-volume settings. Demonstrated excellence in leadership and clear communication, successfully overseeing a staff of up to 30 employees at a time and contributing to service improvements. Proficient in software applications, adept at critical analysis, and committed to service excellence.
Aided in the supervision and management of a university dining facility serving over 1400 customers a day
Collaborated with management team to resolve everyday challenges including labor shortages and equipment failures, while maintaining health and safety standards
Assisted full-time manager on projects to improve service and customer satisfaction
Maintained payroll of 130+ employees
Responsible for handling cash and end of day accounting
Supervised staff during the 2012 Odyssey of the Mind conference serving over 1000 customers per meal
Trained current and new student staff on the safe and proper use of equipment
Tasked with supervising and aiding over 25 student staff during meal service
Worked at several locations alongside up to 150 other student employees serving a large public university population
Duties included food preparation, cleaning, dishwashing, and line service