Dynamic Dining Associate with a strong work ethic and excellent customer service skills, honed at the University of Iowa Housing and Dining. Recognized for enhancing guest satisfaction through effective communication and maintaining high food safety standards. Proven ability to adapt and thrive in fast-paced environments while ensuring a clean and inviting dining experience.
Overview
2
2
years of professional experience
Work History
Dining Associate
University of Iowa Housing and Dining
02.2025 - Current
Handled customer complaints promptly and professionally, resolving issues to maintain customer satisfaction.
Adhered to safety regulations and guidelines, minimizing potential hazards in the workplace.
Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
Monitored dining room inventory and replenished as necessary.
Assisted with bussing tables and cleaning up spills.
Monitored food and beverage supplies, assisting with restocking when needed.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Collaborated with other dining room and bar staff to facilitate efficient service.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Dining Associate
University of Iowa Housing and Dining
08.2023 - 05.2024
Maintained a clean and inviting dining area, ensuring a positive guest experience.
Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Set up and broke down buffet and other self-service areas, organizing components logically.
Monitored buffet stations for cleanliness and replenishment needs, ensuring an appealing presentation throughout meal periods.
Street Hawk Food Truck: Food Service Worker at University of Iowa Housing and DiningStreet Hawk Food Truck: Food Service Worker at University of Iowa Housing and Dining