CHRISTABEL FREDRICK
Aurora
Summary
Motivated Biological Sciences student with a strong dedication to excellence and a proven ability to deliver exceptional customer service within a retail setting. Demonstrates adaptability to new challenges and actively seeks opportunities to leverage effective communication, problem-solving, customer service, and organizational skills in a role aligned with career goals. Eager to gain hands-on experience in medical settings to enhance knowledge and skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Albertsons Pharmacy
1157 N Eola Rd, Aurora, IL 60502
07.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Event Coordinator
Kitanny Enterprise
06.2017 - Current
- Transformed client visions into reality, offering convenient suggestions
- Utilized critical thinking and creativity to exceed client expectations
- Orchestrated venue setup, guest coordination, and catering management
Associate
Walmart
06.2022 - 10.2023
- Provided personalized assistance to customers, ensuring a positive shopping experience
- Collaborated seamlessly with associates to fulfill customer needs efficiently
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Crew Member
McDonald's
01.2022 - 12.2022
- Delivered exceptional customer satisfaction through attentive service
- Collaborated with team members to efficiently fulfil orders
- Demonstrated adaptability to high-demand situations
Sales Representative
Cutco
01.2021 - 12.2022
- Presented product offerings tailored to individual customer preferences
- Listened attentively to potential customers, resulting in a increase in sales
- Demonstrated adaptability in fast-paced sales environments
Certified Poll Worker
The DuPage County Clerk
01.2021 - 12.2021
- Company Overview: Election division
- Managed and organized voters during the 2021 election, assisting many voters within the county
- Efficiently checked in voters and distributed ballots
- Election division
Education
Biology
College of DuPage
Glen Ellyn, ILSkills
- Communication
- Problem Solving
- Organization
- Teamwork
- Time Management
- Adaptation
- Critical Thinking
- Attention to Detail
- Calculation
- Inventory Management
- Maintenance
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
References
References are available on request.
Hobbies and Interests
- Biological functions
- Structure
- Activities
- Psychological functions
- Any life related science
Mobile
630-506-9230
Timeline
Pharmacy Technician
Albertsons Pharmacy
07.2024 - Current
Associate
Walmart
06.2022 - 10.2023
Crew Member
McDonald's
01.2022 - 12.2022
Sales Representative
Cutco
01.2021 - 12.2022
Certified Poll Worker
The DuPage County Clerk
01.2021 - 12.2021
Event Coordinator
Kitanny Enterprise
06.2017 - Current
Biology
College of DuPage