Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chris R. Blanco

Galesburg

Summary

With a proven track record at Salon Blanco, I excel in transforming business operations and customer service. My expertise in staff management and client service, coupled with a knack for fostering community engagement, has significantly enhanced salon reputation and client satisfaction. My leadership not only increased loyalty but also drove substantial business growth through strategic networking and partnerships.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Shop Owner/Stylist

Salon Blanco
05.2013 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.

Stylist

Primrose Beauty Salon
03.2009 - 04.2013
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Participated in team meetings and staff training sessions.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.

Salon Manager/Master Stylist

Regis Hair Salon
12.2005 - 03.2009
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
  • Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.

Sales Associate

Bergners
01.2005 - 02.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Bath and Body Work
03.2005 - 11.2005
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.

Senior Stylist

JCPenney
03.2002 - 01.2005
  • Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
  • Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
  • Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Increased client retention by consistently delivering high-quality results tailored to individual preferences.
  • Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
  • Hosted stylist training sessions to advance product knowledge and boost sales and conversion skills.
  • Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
  • Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
  • Utilized cutting-edge styling tools and techniques to create innovative looks that set the salon apart from competitors.
  • Participated in local community events representing the salon brand positively while expanding outreach and potential clientele.
  • Performed advanced color techniques for stunning transformations that boosted clients'' confidence and generated referrals.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Education

Associate of Arts - Medical Assistant

Carl Sandburg College
Galesburg, IL
12-2025

Skills

  • Networking and partnerships
  • Business operations
  • Store Maintenance
  • Customer service background
  • Customer service expertise
  • Community engagement
  • Health and safety regulations
  • Client service
  • Verbal and written communication
  • Employee scheduling
  • Staff management
  • Staff hiring and training

Certification

  • Illinois Cosmetologist Illinois Department of Profession and Financial Regulation 2005

Languages

Spanish
Limited Working

Timeline

Shop Owner/Stylist

Salon Blanco
05.2013 - Current

Stylist

Primrose Beauty Salon
03.2009 - 04.2013

Salon Manager/Master Stylist

Regis Hair Salon
12.2005 - 03.2009

Sales Associate

Bath and Body Work
03.2005 - 11.2005

Sales Associate

Bergners
01.2005 - 02.2006

Senior Stylist

JCPenney
03.2002 - 01.2005

Associate of Arts - Medical Assistant

Carl Sandburg College

Similar Profiles

CREATE PROFILE
Chris R. Blanco