Chrishonda Harris-Anderson
Park Forest
Summary
Consumer Analyst at UnitedHealthcare with expertise in data-driven decision making and market research. Proficient in Excel for trend analysis to support strategic initiatives. Collaborative approach fosters cross-functional teamwork, aligning consumer insights with business outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consumer Analyst
UnitedHealthcare
09.2024 - Current
- Data Analysis: Interpret data from various sources, including surveys, sales figures, and social media, to identify patterns and insights.
- Reporting: Prepare detailed reports and presentations for management, highlighting key findings and recommendations.
- Collaboration: Work closely with marketing, sales, and product development teams to align strategies with consumer insights.
- Forecasting: Predict future market trends and consumer behavior to guide business planning.
- Compliance: Ensure all data collection and analysis comply with relevant privacy regulations
Specialized Billing Clerk
RelaDyne
08.2023 - 09.2024
- Invoice Creation: Generate invoices and billing materials to be sent directly to customers or patients.
- Resolve Discrepancies: Collaborate with customers, third-party institutions, and team members to address and resolve billing inconsistencies and errors.
- Data Entry: Input payment history, upcoming payment information, and other financial data into individual accounts.
- Compliance: Ensure all billing activities comply with relevant financial regulations and company policies. Reporting: Calculate and track various financial statements, and prepare reports for management.
Business Analyst Intern
UnitedHealthcare
06.2023 - 08.2023
- Data Analysis: Assist in analyzing data to identify trends, patterns, and insights that can inform business strategies.
- Research: Conduct research to understand market conditions, competitor activities, and consumer behavior.
- Documentation: Help document business processes, requirements, and workflows.
- Collaboration: Work closely with various departments, including marketing, finance, and operations, to gather information and support projects.
- Problem-Solving: Assist in identifying business problems and proposing solutions to improve efficiency and effectiveness
Business Analyst Intern
UnitedHealthcare
06.2022 - 08.2022
- Data Analysis: Assist in analyzing data to identify trends, patterns, and insights that can inform business strategies.
- Research: Conduct research to understand market conditions, competitor activities, and consumer behavior.
- Documentation: Help document business processes, requirements, and workflows.
- Collaboration: Work closely with various departments, including marketing, finance, and operations, to gather information and support projects.
- Problem-Solving: Assist in identifying business problems and proposing solutions to improve efficiency and effectiveness
Finance Intern
Energy Impact Partners
06.2021 - 07.2021
- Data Entry: Assist in financial data entry, recording transactions, and maintaining financial records in accounting software or spreadsheets.
- Financial Reporting: Support the preparation of financial reports, statements, and presentations for internal and external stakeholders.
- Budgeting and Forecasting: Help with budgeting and forecasting processes by gathering data, updating models, and preparing reports for budget meetings.
- Reconciliation: Assist in reconciling bank statements, accounts receivable, accounts payable, and other financial accounts to ensure accuracy and completeness of financial data.
- Audits and Compliance: Participate in audits and compliance reviews by providing documentation, conducting research, and assisting with audit preparations.
Education
MBA - Health Care Management
Capella University
04-2027
Bachelor of Science - Accounting
Governors State University
University Park, IL05-2024
Bachelor of Arts - Accounting
Clark Atlanta University
Atlanta, GA05-2021
Skills
- Proficient in Microsoft Office
- Data-driven decision making
- Excel proficiency
- Effective time management
Certification
Zendesk Customer Service Professional Certificate
Timeline
Consumer Analyst
UnitedHealthcare
09.2024 - Current
Specialized Billing Clerk
RelaDyne
08.2023 - 09.2024
Business Analyst Intern
UnitedHealthcare
06.2023 - 08.2023
Business Analyst Intern
UnitedHealthcare
06.2022 - 08.2022
Finance Intern
Energy Impact Partners
06.2021 - 07.2021
MBA - Health Care Management
Capella University
Bachelor of Science - Accounting
Governors State University
Bachelor of Arts - Accounting
Clark Atlanta University
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