CHRISTOPHER C. SMAIL
Hoffman Estates
Summary
Reliable and hardworking customer service and food service professional with nearly 10 years of experience in retail, grocery, restaurant and customer-facing environments. Recognized for dependability, strong work ethic, excellent attendance, and the ability to work effectively as part of a team. Experienced in food preparation, stocking, cash handling, customer service, sanitation and maintaining clean, organized work areas.
Overview
10
10
years of professional experience
Work History
Line Cook
Smashburger
11.2025 - Current
- Prepared high-quality ingredients following standardized recipes to maintain consistency across menu items.
- Operated kitchen equipment safely and efficiently, ensuring adherence to health and safety regulations.
- Assisted in inventory management by tracking stock levels and minimizing food waste through proper portioning.
- Collaborated with team members to expedite orders during peak hours while maintaining service quality.
Bakery Assistant
Mariano's Fresh Market
06.2022 - 11.2025
- Assisted in daily bakery operations, ensuring product freshness and quality standards.
- Prepared a variety of baked goods, following recipes accurately for consistency.
- Packaged bakery products for customer purchase
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Collaborated with team members to maintain clean and organized workstations.
- Operated commercial kitchen equipment and tools.
Retail Sales Associate
Bed Bath & Beyond
09.2020 - 06.2022
- Assisted customers in product selection and provided recommendations to enhance shopping experience.
- Managed inventory levels and organized merchandise displays for optimal visibility and accessibility.
- Conducted regular price checks and ensured accurate labeling of products throughout the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
Sales Team Member
Pet Supplies Plus
03.2018 - 07.2020
- Provided exceptional customer service, assisting customers in selecting appropriate pet products.
- Resolved customer inquiries and complaints efficiently, ensuring high levels of satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Exhibit Guide
Kohl's Children Museum
04.2019 - 03.2020
- Guided visitors through interactive exhibits, enhancing engagement and understanding of educational content.
- Enhanced visitor experience by providing informative and engaging exhibit tours.
- Assisted in curating exhibits for optimal visitor engagement and satisfaction.
Customer Service Representative
Walgreens
09.2016 - 03.2018
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Delivered prompt service to prioritize customer needs.
Education
Veterinary Assistant -
Oakton Community College
Des Plaines, IL06-2018
No Degree -
Maine Township Transition Program
Park Ridge, IL06-2020
Automotive Tech -
Oakton Community College
Des Plaines, IL06-2018
High School Diploma -
Maine South High School
Park Ridge, IL06-2016
Skills
- Time management
- Attention to detail
- Professional attitude
- Customer service
- Cleanliness standards
- Cleaning and organization
- Cash handling
- Flexible schedule
- Microsoft suite products
- POS system operation
Timeline
Line Cook
Smashburger
11.2025 - Current
Bakery Assistant
Mariano's Fresh Market
06.2022 - 11.2025
Retail Sales Associate
Bed Bath & Beyond
09.2020 - 06.2022
Exhibit Guide
Kohl's Children Museum
04.2019 - 03.2020
Sales Team Member
Pet Supplies Plus
03.2018 - 07.2020
Customer Service Representative
Walgreens
09.2016 - 03.2018
No Degree -
Maine Township Transition Program
Veterinary Assistant -
Oakton Community College
Automotive Tech -
Oakton Community College
High School Diploma -
Maine South High School