CHRIS MATTHEW JOHN

• Due to multiple deaths in family while attending, education costs and personal reasons I am no longer enrolled in this program
• Attended Courses on chiropractic practices to enhance academic knowledge and understanding.
• Assisted faculty in organizing educational materials for improved course delivery.
• Collaborated with peers to develop study groups, fostering a supportive learning environment.
• Participated in workshops and seminars to stay updated on industry trends and techniques.

raffic & Access Control Patrol & Surveillance Guest Services & Support Collaboration & Coordination Special Events & High-Traffic Operations

• Direct Check-in Traffic: Manage the flow of arriving vehicles to prevent congestion and ensure a smooth transition to the registration area.
• Parking Management: Issue authorized parking passes to guests and monitor the parking garage to ensure compliance with resort policies.
• Guest Verification: Enforce property access by verifying that all individuals on-site are registered guests wearing the required resort wristbands.
• Perimeter Security: Conduct regular foot or mobile patrols of the resort exterior to deter unauthorized entry and identify safety hazards.
• Parking Garage Patrols: Monitor parking structures to prevent vehicle break-ins, loitering, or damage to property.
• Pool & Amenity Oversight: Patrol the outdoor pool deck and waterslide areas; act as a lifeguard attendant to ensure guest safety and adherence to pool rules.
• Weather Monitoring: Track local weather patterns and lightning strikes to ensure the timely evacuation of outdoor amenities during inclement weather.
• Security Escorts: Provide professional escorts for guests to their hotel suites upon request or during sensitive situations.
• Concierge Assistance: Act as a resource for guests by providing accurate information regarding local Daytona Beach attractions, bars, and restaurants.
• Conflict Resolution: Address guest concerns or disturbances with a calm, professional demeanor to maintain a family-friendly atmosphere.
• Emergency Liaison: Collaborate directly with law enforcement and emergency medical services (EMS) during active incidents or investigations.
• Vendor Support: Coordinate with service technicians and delivery drivers to ensure they have authorized access to the necessary areas of the resort.
• Team Integration: Work alongside resort staff to maintain high standards of safety and operational efficiency.
• Event Security: Provide dedicated security coverage during major Daytona Beach events at the adjacent Bandshell and surrounding areas, including:
  NCA Cheer Week
  Daytona Jeep Week
  Daytona Bike Week
  Welcome to Rockville Festival
• Crowd Control: Manage large volumes of pedestrians and vehicles during peak festival seasons to ensure the safety of both guests and the general public.

• Company Overview: Employed at highest performing & highest volume Starbucks locations within a 15-store district
• Thriving within a fast-paced environment where accuracy and precision were as critical as customer support and connection
• Direct interaction/ communication with Davis Bancorp Armored Security
• Able to multi-task and manage multiple roles in a high stress environment
• Experience in teamwork, collaboration, and customer de-escalation
• Opening and closing duties include strict adherence to maintaining food safety standards
• Order taking
• Menu memorization
• Provided exceptional customer service to over 1,200 customers per shift, resolving issues and increasing customer retention, executed sales tactics that resulted in selling above $1,000,000 yearly revenue of store's merchandise and goods
• Provided accurate status updates and product availability insights to ensure customers received consistent and timely information
• Delivered exceptional service that drove repeat business and fostered strong customer satisfaction in a dynamic environment
• Collaborated with team members and supervisors to provide timely product information, ensuring seamless daily operations
• Employed at highest performing & highest volume Starbucks locations within a 15-store district

• Greet and Escort Guests: Warmly welcome VIPs and other guests as they arrive, and escort them to their reserved tables
• Coordinate with Bartenders, Bottle Girls, Barbacks, and VIP Hosts ensuring all guest needs and requests are met
• Maintain cleanliness: Keep tables and floors clean, ensure any broken glass and drinks placed in the wrong places are instantly taken care of/ moved
• Manage VIPS: Prioritize VIP guests and high profile individuals offering personalized attention to ensure that their experience is exceptional
• Maintain a professional appearance: Adhere to dress code and grooming standards to present a polished and professional image
• Monitor behavior: Keep an eye on guest behavior to prevent any potential issues with rowdy or inappropriate conduct
• Ensure safety and security: Be aware of any safety concerns including intoxicated guests or potential conflicts and communicate with security as needed

Part Time - 15-20 hrs a week

Personally assisted high level corporate executive for 4 months while he was unemployed and traveling excessively

House Management

Chauffer

Groceries Laundry Errands

Valet

Cooking

• Loaded and unloaded delivery trucks promptly for further distribution
• Prepared orders for shipment by picking, packing, and labeling merchandise
• Packaged and shipped orders accurately to promote safe and quick delivery to customers
• Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment
• Cleaned and maintained warehouse in compliance with OSHA safety standards
• Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely
• Assisted with stock takes and cycle counts to promote accurate inventory processes
• Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety

• Care for quadriplegic 17-year-old boy with severe cerebral palsy and care for 15-year-old girl with autism
• Assistance with Activities of Daily Living
• Daily Patient transportation of both boy and girl in specialized ADA approved vehicle
• Interaction with ABA therapists that come 4 times a week for behavioral therapy with girl with Autism
• Interaction with ABA supervisor with completion of BCBA Master's Program
• Supervision and assistance with ABA therapy sessions
• Use of suction machine for secretions and mucus build up due to cerebral palsy
• Maintenance and cleaning of suction machine
• Mouth care for boy with CP due to TBI
• Mouth care including oral swabbing and using moisturizing creams (some prescribed) for prevention of mouth dryness and prevention of development of oral lesions
• Also includes elimination of excessive saliva due to CP/TBI
• Use of nebulizer machine
• Use of prescription inhaler for asthma
• Administration of prescription medications for both boy and girl
• G-TUBE experience with boy that has CP
• This including G-TUBE feeding and medication administration, G-TUBE maintenance including making sure it's clean and exchanging old G-TUBE for new one every 2-3 months
• Also includes making of specialized food for g-tube feeding
• Use of thera-vest for boy with CP
• Used for respiration complications due to TBI
• Experience and use of prescription orthotics for lower extremities in boy with CP
• Experience with external catheter at night for boy with cerebral palsy
• Use of cough assist machine on boy with cerebral palsy
• Used due to respiration complications due to brain injury
• 1 on 1 patient interaction with both boy and autistic girl
• Bedside manner and interpersonal communication developed with both patients and patient family and patient assigned healthcare professionals
• Interaction with supervising nurse practitioner assigned to boy w/ CP
• Patient transfer of boy with CP on and off wheelchair
• Patient transportation of both boy and girl in specialized ADA approved vehicle
• Part Time - 15-20 hrs a week
• 60 hrs/ week during COVID lockdown & mandates

• Company Overview: Worked at Wheaton location
• Among top 5 busiest and highest performing stores in the entire company
• Trained up to Level 4 (highest level) Includes all most important responsibilities such as inventory, food ordering, and scheduling
• Daily customer service with buffet, soup bar, pizzeria & sandwiches, Todd's Barbecue Pitt
• Buffet Responsibilities
• Running the Back
• Constant preparation and cooking of foods
• Either sending food out to a 'runner'
• On short-staffed nights both preps, cooking and running food out to the hot food bar and soup bar
• On even more short-staffed nights prep, cooking, running food out and cleaning of all dirty dishes
• Dishwasher Responsibilities
• Constant collection and cleaning of all dirty dishes
• Drying and returning dishes to all necessary locations in the restaurant
• Warehouse Deck Loader/Unloader Responsibilities
• Daily unloading and putting away of shipments for Todd's BBQ, Pizzeria and Sandwiches, Hot Bar as well as Bunzl
• Bunzl - Packaging materials for all containers - soup containers, take-out trays, knives, forks, sauce packets, sauce cups, packaging for all to-go items in Todds BBQ and Pizzeria & Sandwiches
• Daily fresh cutting of meats & cheeses for the assembly of all sandwiches
• Cutting of all breads and buns to make sandwiches
• Maintaining constant cleanliness
• Making Personal Pizzas to Order
• Todd's Barbecue
• Daily prepping and cutting of meats including smoked brisket and pulled pork
• Smoked for 12hrs 250F
• Constant attendance and serving of customers while closing (emphasis of multitasking and prioritizing customers over closing responsibilities)
• Preparation and ignition of the Smoker and throwing grease trap out every night
• Cooking and preparation of rotisserie chicken in cold meat room and operation of Rotisserie
• Cross trained to change departments and work wherever needed
• Worked at Wheaton location
• Among top 5 busiest and highest performing stores in the entire company

• Monday - Saturday 6am - 12pm
• Order, distribute, and scan over 1,000 pieces of unique equipment through various softwares
• Perform quality assurance tests on returned defective equipment
• Retrieve order requests and scan out equipment daily for technicians within time limits
• Transport heavy pallets of equipment around a large garage and properly organise it
• Carry scanned out equipment to trucks and storage shelves up to 100 trips per shift
• Conduct vehicle audits weekly in addition to monthly garage inventory audits
• Communicate with other supervisors in the area by phone and email if problems arise
• Day to day communication with AT&T Managers and AT&T Head Regional Manager
• Issue large orders when inventory levels on certain items are running low to always maintain required stock levels
• Interact with technicians daily to assist them with any issues they may have with equipment
• Clean and organize daily to maintain a safe and productive work space
• Fully responsible for securing warehouse gates, doors, trucks, and equipment
• Ensuring all people entering and leaving have key card or passcode access
• Quarterly inventory of all company equipment and providing reports
• Trusted with holding on to access card and keyring that gives access to satellite equipment