Chris Andres
Ascend Wellness Holdings
Edwardsville,IL
21
years of professional experience
Work History
Client Service Representative
1 Year- Process medical records requests. Primarily for law firms, insurance companies and other medical facilities.
- Process medical records requests in accordance with current state laws regarding fee structure and HIPAA regulations.
- Responding to telephone and email inquiries. Also providing information for in-person, walk-in requests.
Insurance Agent/Broker
1 Year 3 Months- Sold insurance products and services after identifying customer needs and requirements
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Illinois Travel Counselor
1 Year 11 Months- Inform traveling public of interesting things to do in this region of Illinois and Illinois in general.
- Managed and updated inventory of brochures and pamphlets, ensuring availability of current literature.
- Gathered and revised materials to ensure effective job implementation.
Record Retrieval/Procurement Specialist
4 Years 2 Months- Facilitated procurement of medical, pharmaceutical, insurance, and medical billing records in conjunction with ordering protocol for various and numerous healthcare facilities throughout The United States and Canada.
- Processed records and assumed accountability for scanning and conversion of physical documents to electronic form which was subject to intensive monitoring and checks.
- Devised and implemented a follow-up strategy for all outstanding records requests.
Pharmaceutical Investigator
3 Years 7 Months- Conducted phone and in-office interviews with pharmaceutical litigation clients to gather evidence for legal cases.
- Maintained accurate records of all investigative activities and findings for case management.
- Worked up cases through affidavits, interrogatories and interviews.
Pharmaceutical/Asbestos Investigator
3 Years 10 Months- Traveled throughout United States meeting with signed asbestosis/mesothelioma clients.
- Worked up client cases through affidavits, interrogatories and other various methods.
- Traveled throughout United States to meet with our clients co-workers and family members to ascertain asbestos exposure.
Dispensary Associate
4 Years 7 Months- Assisted Illinois cannabis medical patients with their cannabis needs. Assisted in entering Illinois cannabis medical patients medical and HIPAA forms into our system.
- Assisted in managing massive numbers of people entering our facility on a daily basis. Ascertaining whether they were medical patients or recreational customers and then addressing those needs.
- Educate patients and customers on the various cannabinoids/terpenes and the health benefits they may produce.
Education
Bachelor of Science - History and Political Science
Skills
Extremely determined
outgoing
and trustworthy professional.
Highly organized and demonstrates key abilities in leadership
management
customer service
analysis
planning
critical thinking
communication
organization
as well as problem solving
Exceptional communication and interpersonal skills.
Mastery of Verbal and written communication.
Compassionate Community Leader.
Database & Financial Management.
Process improvement & Integration.
Experienced in providing customer service management
records keeping & administrative support.
Timeline
Dispensary Associate
Ascend Wellness Holdings
01.2022 - CurrentRead More
Client Service Representative
Ciox Health
12.2020 - 12.2021Read More
Insurance Agent/Broker
Symmetry Financial Group
09.2019 - 12.2020Read More
Illinois Travel Counselor
Great Rivers Country
09.2017 - 08.2019Read More
Record Retrieval/Procurement Specialist
Tru-Med LLC (which was my dept. at TorHoerman Law LLC)
09.2012 - 11.2016Read More
Pharmaceutical Investigator
TorHoerman Law, LLC
01.2009 - 08.2012Read More
Pharmaceutical/Asbestos Investigator
Simmons Cooper LLC
02.2005 - 12.2008Read More
Southern Illinois University Edwardsville
Bachelor of Science from History and Political Science
Read More