Chloe Dickey
Mundelein
Summary
Dedicated and adaptable professional experienced in customer interaction and conflict resolution. Committed to delivering exceptional service and fostering a positive atmosphere for guests and team members.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Tina G's
Mundelein
05.2024 - Current
- Greeted and seated guests, enhancing first impressions and overall dining experience.
- Managed reservation system to maximize table turnover and guest satisfaction.
- Communicated guest needs to kitchen and wait staff effectively.
- Assisted in maintaining cleanliness and organization of the front area.
- Handled customer inquiries and resolved minor issues, ensuring a seamless dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Camp Counselor
Banner Day Camp
Lake Forest
06.2025 - 08.2025
- Supervised daily activities, ensuring camper safety and fostering a secure environment during all camp programs.
- Facilitated engaging games and activities to promote teamwork among campers.
- Assisted in managing camper behavior through positive reinforcement techniques.
- Engaged children in arts and crafts, singing, sports activities, and games, promoting creativity and teamwork while maintaining safety.
- Encouraged camper participation in recreational activities through enthusiastic leadership, enhancing their confidence and enjoyment.
- Established and built relationships with campers to ease fears in new environment.
Brand Ambassador
Aerie By American Eagle
Deer Park
05.2023 - 08.2023
- Enhanced brand awareness through engaging customer interactions and impactful product demonstrations.
- Coordinated promotional events to elevate customer experience and increase brand visibility.
- Collaborated with team members to maintain store presentation and visual standards.
- Informed customers about product features, benefits, and usage to boost sales.
- Maintained knowledge of current promotions and upcoming products for effective communication.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Processed customer transactions efficiently at point of sale.
- Followed company policies for handling returns and exchanges.
Gymnastics Coach
Libertyville Gymnastics Academy
Libertyville
04.2022 - 01.2023
- Instructed athletes on proper techniques, enhancing skill execution and routine performance.
- Supervised practice sessions, ensuring athlete safety and compliance with training guidelines.
- Provided tailored feedback to athletes, fostering skill improvement and confidence during training.
- Adapted coaching methods based on individual needs of each athlete.
Education
High School Diploma -
Mundelein High School
Mundelein, IL05-2025
Some College (No Degree) - Social Work
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Customer service
- Customer flow management
- Cash handling
- Team coordination
- Time management
- Effective communication
- Conflict resolution
- Friendly demeanor
Timeline
Camp Counselor
Banner Day Camp
06.2025 - 08.2025
Restaurant Hostess
Tina G's
05.2024 - Current
Brand Ambassador
Aerie By American Eagle
05.2023 - 08.2023
Gymnastics Coach
Libertyville Gymnastics Academy
04.2022 - 01.2023
High School Diploma -
Mundelein High School
Some College (No Degree) - Social Work
The University of Alabama