Cheyanne Patterson
Yorkville
Summary
Dedicated server with exceptional customer service skills and strong cash handling expertise. Committed to delivering outstanding dining experiences and maintaining high cleanliness standards.
Overview
5
5
years of professional experience
Work History
Server
Georges Restaurant
Montgomery, IL
03.2023 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on restaurant procedures and menu offerings to enhance team performance.
- Collaborated with kitchen staff to optimize food presentation and service speed.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Recommended menu items based on guest preferences, enhancing overall dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Hostess
Spartan Ale House
Aurora, IL
06.2025 - 06.2026
- Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery during peak hours.
- Trained new servers on menu items, service protocols, and company policies to enhance team performance.
- Managed cash register operations, accurately processing transactions and balancing end-of-shift reports.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming environment for guests.
- Fostered strong relationships with regular customers, encouraging repeat visits through personalized service experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Rosatis
Plainfield, IL
08.2024 - 06.2025
- Assisted in inventory management, tracking supplies and placing orders as needed.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Food Runner
Roadhouse 47
Yorkville, IL
12.2021 - 01.2023
- Delivered food and beverages promptly to guests, ensuring exceptional service quality.
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for patrons.
- Assisted in training new team members on efficient food running techniques and restaurant procedures.
Education
High School Diploma -
Yorkville High School
Yorkville, ILAssociate of Science - Kinesiology
Waubonsee Community College
Sugar Grove, IL05.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Team collaboration
Timeline
Server/Hostess
Spartan Ale House
06.2025 - 06.2026
Server
Rosatis
08.2024 - 06.2025
Server
Georges Restaurant
03.2023 - Current
Food Runner
Roadhouse 47
12.2021 - 01.2023
High School Diploma -
Yorkville High School
Associate of Science - Kinesiology
Waubonsee Community College