Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherokee Richardson

Chicago

Summary

Proven Quality Control Inspector at Amazon, adept in visual inspection and fostering employee engagement, significantly reduced product rejection rates. Skilled in OSHA compliance and enhancing customer satisfaction, my recordkeeping precision and proactive problem-solving have bolstered product quality and operational efficiency.

Overview

13
13
years of professional experience

Work History

Quality Control Inspector

Amazon
02.2022 - 01.2025
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.

Machine Operator

Dart Container Corporation
07.2019 - 01.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Front Desk Receptionist

Glenn Lake Terrace Rehabilitation Center
05.2017 - 09.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

File Clerk

Iron Mountain Records Management
04.2014 - 06.2017
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Located and retrieved requested documents in accordance with established policies.
  • Monitored and updated filing systems to meet organization standards.
  • Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.

Cashier Team Lead

Navy Pier McDonald's
10.2011 - 05.2014
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Fulfilled customer requests through effective communication and support.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma - Performing Arts

South Shore School of Arts
Chicago, IL
06.2011

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Recordkeeping
  • Employee supervision
  • OSHA compliance
  • Customer Service Satisfaction

Timeline

Quality Control Inspector

Amazon
02.2022 - 01.2025

Machine Operator

Dart Container Corporation
07.2019 - 01.2022

Front Desk Receptionist

Glenn Lake Terrace Rehabilitation Center
05.2017 - 09.2019

File Clerk

Iron Mountain Records Management
04.2014 - 06.2017

Cashier Team Lead

Navy Pier McDonald's
10.2011 - 05.2014

High School Diploma - Performing Arts

South Shore School of Arts

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Cherokee Richardson