Chelsea McCoy
Assumption
Summary
Dynamic professional with extensive experience in security and logistics, notably as a Lead Dock Worker at XPO Logistics. Proven team leader skilled in safety compliance and conflict resolution, enhancing operational efficiency. Expertise in CCTV monitoring and staff training, ensuring a secure environment while optimizing workflow and minimizing downtime.
Overview
33
33
years of professional experience
Work History
Lead Dock Worker
XPO Logistics
07.2025 - Current
- Operated forklifts and pallet jacks to efficiently move cargo within warehouse.
- Assisted with loading and unloading shipments to ensure timely delivery schedules.
- Maintained organization of dock area for safety and operational efficiency.
- Collaborated with team members to streamline dock processes and improve workflow.
- Conducted routine inspections of equipment to ensure safety compliance and minimize downtime.
- Followed safety protocols while handling hazardous materials in compliance with regulations.
- Trained new dock workers on standard operating procedures and best practices.
Security Supervisor
GardaWorld Security
09.2021 - 07.2025
- Monitored security systems to ensure facility safety and compliance with protocols.
- Conducted routine inspections to identify vulnerabilities and enhance security measures.
- Trained staff on emergency procedures and safety protocols to promote awareness.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Implemented access control procedures to regulate entry and maintain order.
- Assisted in developing training materials for new security personnel onboarding.
- Collaborated with team members to improve operational efficiency in security processes.
- Documented daily activities and incidents, ensuring accurate reporting for management review.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
Part Time Dock Worker
XPO Logistics
08.2024 - 11.2024
- Operated forklifts to load and unload shipments efficiently.
- Conducted routine inspections of cargo to ensure compliance with safety standards.
- Coordinated with team members to optimize dock workflow and minimize delays.
- Maintained accurate inventory records using warehouse management systems.
Dockworker
Old Dominion Freight Line, Inc.
04.2021 - 10.2021
- Operated forklifts and pallet jacks to efficiently transport materials within dock area.
- Coordinated loading and unloading of goods, ensuring accurate placement in designated storage areas.
- Inspected incoming shipments for quality and completeness, reporting discrepancies to management.
- Collaborated with team members to maintain a clean and organized workspace, adhering to safety standards.
Security Officer
GardaWorld Security
03.2019 - 10.2020
- Monitored premises to prevent theft, vandalism, and unauthorized entry.
- Responded swiftly to alarms and emergencies, ensuring safety protocols were followed.
- Conducted regular patrols to detect and address potential security risks.
- Implemented security measures based on threat assessments and incident reports.
Prep Cook
Bob Evans Restaurant
03.2016 - 05.2018
- Prepared ingredients by chopping, slicing, and dicing to support kitchen operations.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
- Collaborated with chefs to execute daily menus, ensuring timely meal preparation.
Customer Service Cashier
Circle K Corp
08.2015 - 11.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained accurate cash drawer balance through regular reconciliation procedures.
- Trained new staff on operational protocols and customer service best practices.
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
08.2010 - 10.2015
- Supervised daily pharmacy operations, ensuring compliance with regulations and safety standards.
- Mentored junior technicians, enhancing team performance and knowledge retention.
- Developed and implemented process improvements to optimize medication dispensing efficiency.
- Managed inventory control, utilizing pharmacy management systems for accurate stock levels.
- Collaborated with healthcare providers to resolve medication-related issues promptly.
- Conducted quality assurance checks on compounded medications to ensure accuracy and safety.
- Trained staff on new procedures and technology, fostering a culture of continuous improvement.
Cook
Steak N Shake
02.2006 - 07.2010
- Prepared diverse menu items following standardized recipes to ensure consistency and quality.
- Managed kitchen operations, including inventory control and supply ordering, to optimize resource use.
- Trained new staff on food safety protocols and cooking techniques to maintain high standards.
- Collaborated with team members to streamline meal preparation processes, enhancing efficiency in service delivery.
- Oversaw cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Implemented waste reduction practices in food preparation and storage, improving sustainability efforts.
- Conducted regular quality checks on food presentation and taste before serving to uphold restaurant reputation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
School Bus Driver
Durham Services
08.2003 - 05.2005
- Operated school bus safely, ensuring timely transportation for students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Monitored student behavior, promoting a positive and respectful environment on the bus.
- Collaborated with school officials to address transportation issues and enhance service efficiency.
- Implemented route adjustments based on traffic patterns, improving travel times and reliability.
- Responded effectively to emergencies, ensuring student safety while communicating with authorities.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
Laborer/Housekeeper
Decatur Civic Center
01.1993 - 06.1994
- Assisted in maintaining a clean and safe work environment adhering to safety protocols.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Coordinated with team members to optimize workflow and improve project timelines.
- Trained new laborers on proper equipment usage and safety measures.
Education
Certification - Pharmacy
Midwest Technical Institute
Springfield06-2010
High School Diploma -
Futures Unlimited
Decatur, IL06-1994
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Skilled in conflict resolution
- Access control
- Report generation
Timeline
Lead Dock Worker
XPO Logistics
07.2025 - Current
Part Time Dock Worker
XPO Logistics
08.2024 - 11.2024
Security Supervisor
GardaWorld Security
09.2021 - 07.2025
Dockworker
Old Dominion Freight Line, Inc.
04.2021 - 10.2021
Security Officer
GardaWorld Security
03.2019 - 10.2020
Prep Cook
Bob Evans Restaurant
03.2016 - 05.2018
Customer Service Cashier
Circle K Corp
08.2015 - 11.2016
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
08.2010 - 10.2015
Cook
Steak N Shake
02.2006 - 07.2010
School Bus Driver
Durham Services
08.2003 - 05.2005
Laborer/Housekeeper
Decatur Civic Center
01.1993 - 06.1994
Certification - Pharmacy
Midwest Technical Institute
High School Diploma -
Futures Unlimited