Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea McCoy

Assumption

Summary

Dynamic professional with extensive experience in security and logistics, notably as a Lead Dock Worker at XPO Logistics. Proven team leader skilled in safety compliance and conflict resolution, enhancing operational efficiency. Expertise in CCTV monitoring and staff training, ensuring a secure environment while optimizing workflow and minimizing downtime.

Overview

33
33
years of professional experience

Work History

Lead Dock Worker

XPO Logistics
07.2025 - Current
  • Operated forklifts and pallet jacks to efficiently move cargo within warehouse.
  • Assisted with loading and unloading shipments to ensure timely delivery schedules.
  • Maintained organization of dock area for safety and operational efficiency.
  • Collaborated with team members to streamline dock processes and improve workflow.
  • Conducted routine inspections of equipment to ensure safety compliance and minimize downtime.
  • Followed safety protocols while handling hazardous materials in compliance with regulations.
  • Trained new dock workers on standard operating procedures and best practices.

Security Supervisor

GardaWorld Security
09.2021 - 07.2025
  • Monitored security systems to ensure facility safety and compliance with protocols.
  • Conducted routine inspections to identify vulnerabilities and enhance security measures.
  • Trained staff on emergency procedures and safety protocols to promote awareness.
  • Responded promptly to incidents, coordinating with law enforcement as needed.
  • Implemented access control procedures to regulate entry and maintain order.
  • Assisted in developing training materials for new security personnel onboarding.
  • Collaborated with team members to improve operational efficiency in security processes.
  • Documented daily activities and incidents, ensuring accurate reporting for management review.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.

Part Time Dock Worker

XPO Logistics
08.2024 - 11.2024
  • Operated forklifts to load and unload shipments efficiently.
  • Conducted routine inspections of cargo to ensure compliance with safety standards.
  • Coordinated with team members to optimize dock workflow and minimize delays.
  • Maintained accurate inventory records using warehouse management systems.

Dockworker

Old Dominion Freight Line, Inc.
04.2021 - 10.2021
  • Operated forklifts and pallet jacks to efficiently transport materials within dock area.
  • Coordinated loading and unloading of goods, ensuring accurate placement in designated storage areas.
  • Inspected incoming shipments for quality and completeness, reporting discrepancies to management.
  • Collaborated with team members to maintain a clean and organized workspace, adhering to safety standards.

Security Officer

GardaWorld Security
03.2019 - 10.2020
  • Monitored premises to prevent theft, vandalism, and unauthorized entry.
  • Responded swiftly to alarms and emergencies, ensuring safety protocols were followed.
  • Conducted regular patrols to detect and address potential security risks.
  • Implemented security measures based on threat assessments and incident reports.

Prep Cook

Bob Evans Restaurant
03.2016 - 05.2018
  • Prepared ingredients by chopping, slicing, and dicing to support kitchen operations.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
  • Collaborated with chefs to execute daily menus, ensuring timely meal preparation.

Customer Service Cashier

Circle K Corp
08.2015 - 11.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Maintained accurate cash drawer balance through regular reconciliation procedures.
  • Trained new staff on operational protocols and customer service best practices.

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
08.2010 - 10.2015
  • Supervised daily pharmacy operations, ensuring compliance with regulations and safety standards.
  • Mentored junior technicians, enhancing team performance and knowledge retention.
  • Developed and implemented process improvements to optimize medication dispensing efficiency.
  • Managed inventory control, utilizing pharmacy management systems for accurate stock levels.
  • Collaborated with healthcare providers to resolve medication-related issues promptly.
  • Conducted quality assurance checks on compounded medications to ensure accuracy and safety.
  • Trained staff on new procedures and technology, fostering a culture of continuous improvement.

Cook

Steak N Shake
02.2006 - 07.2010
  • Prepared diverse menu items following standardized recipes to ensure consistency and quality.
  • Managed kitchen operations, including inventory control and supply ordering, to optimize resource use.
  • Trained new staff on food safety protocols and cooking techniques to maintain high standards.
  • Collaborated with team members to streamline meal preparation processes, enhancing efficiency in service delivery.
  • Oversaw cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
  • Implemented waste reduction practices in food preparation and storage, improving sustainability efforts.
  • Conducted regular quality checks on food presentation and taste before serving to uphold restaurant reputation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

School Bus Driver

Durham Services
08.2003 - 05.2005
  • Operated school bus safely, ensuring timely transportation for students to and from school.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Monitored student behavior, promoting a positive and respectful environment on the bus.
  • Collaborated with school officials to address transportation issues and enhance service efficiency.
  • Implemented route adjustments based on traffic patterns, improving travel times and reliability.
  • Responded effectively to emergencies, ensuring student safety while communicating with authorities.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.

Laborer/Housekeeper

Decatur Civic Center
01.1993 - 06.1994
  • Assisted in maintaining a clean and safe work environment adhering to safety protocols.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Coordinated with team members to optimize workflow and improve project timelines.
  • Trained new laborers on proper equipment usage and safety measures.

Education

Certification - Pharmacy

Midwest Technical Institute
Springfield
06-2010

High School Diploma -

Futures Unlimited
Decatur, IL
06-1994

Skills

  • Team leadership
  • CCTV monitoring
  • Staff management
  • Security personnel training
  • Safety and security procedures
  • Skilled in conflict resolution
  • Access control
  • Report generation

Timeline

Lead Dock Worker

XPO Logistics
07.2025 - Current

Part Time Dock Worker

XPO Logistics
08.2024 - 11.2024

Security Supervisor

GardaWorld Security
09.2021 - 07.2025

Dockworker

Old Dominion Freight Line, Inc.
04.2021 - 10.2021

Security Officer

GardaWorld Security
03.2019 - 10.2020

Prep Cook

Bob Evans Restaurant
03.2016 - 05.2018

Customer Service Cashier

Circle K Corp
08.2015 - 11.2016

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
08.2010 - 10.2015

Cook

Steak N Shake
02.2006 - 07.2010

School Bus Driver

Durham Services
08.2003 - 05.2005

Laborer/Housekeeper

Decatur Civic Center
01.1993 - 06.1994

Certification - Pharmacy

Midwest Technical Institute

High School Diploma -

Futures Unlimited
Chelsea McCoy