Chelsea Aud
East Alton,IL
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
Work History
Records Office Supervisor
SIUE
Alton, Illinois
07.2018 - Current
- Developed and executed training programs, improving staff performance and engagement levels.
- Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Initiated performance review processes, enhancing accountability and employee development initiatives.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Registered Dental Hygienist
Mehlville Modern Dentistry/ Ladue Dental Group
Saint Louis
01.2013 - 01.2018
- Perform Scaling and Root Planning, periodontal irrigation with medicaments, prophy, use of Gemini and Siro Diode laser therapy for periodontal disease, aphthous ulcer, and herpetic lesions in or around the mouth, administration of local anesthesia and nitrous oxide.
- Traveled in the Midwest Region to mentor and train new hygienist within the company.
- Perform periodontal pocket measurements, assist the doctor in the treatment room, maintain recall system, answer phones, and assist in scheduling patients. Placing dental sealants, treatment planning, taking digital x-rays, taking alginate impressions, maintaining sterilization areas, and supply ordering. Use of EPIC medical software.
Education
Associates Degree - Science
Lewis And Clark Community College
Godfrey, IL01.2005
Dental Assisting Certificate -
Lewis And Clark Community College
Godfrey, IL01.2008
Associate of Applied Science - Dental Hygiene
Lewis And Clark Community College
Godfrey, IL05-2008
Skills
- Teamwork and collaboration
- Team leadership
- Computer skills
- Effective communication
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Customer relationship management
- Training and development
- Scheduling and coordinating
- Employee coaching and mentoring
- Professional and courteous
- Customer service
- Time management
- Decision-making
- Task delegation
- Staff training and development
- Staff management
- Complex Problem-solving
- Verbal and written communication
- Goal setting
- Cross-functional teamwork
- Conflict resolution
- Policy implementation
- Schedule preparation
- Performance evaluations
- Expectation setting
- Emergency response
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Policy and procedure development
- Recruiting and interviewing
Affiliations
AMERICAN DENTAL HYGIENIST ASSOCIATION
Timeline
Records Office Supervisor
SIUE
07.2018 - Current
Registered Dental Hygienist
Mehlville Modern Dentistry/ Ladue Dental Group
01.2013 - 01.2018
Associates Degree - Science
Lewis And Clark Community College
Dental Assisting Certificate -
Lewis And Clark Community College
Associate of Applied Science - Dental Hygiene
Lewis And Clark Community College
ADDITIONAL CONTRIBUTIONS
- Experience in conflict resolution
- Excellent interpersonal communication skills
- Poised under pressure
- Fun and energetic