Dynamic ISO Implementation & Compliance Consultant with a proven track record at Neve Midbar Regional Water Corporation. Expert in regulatory compliance and documentation review, I successfully led ISO certifications, enhancing operational efficiency and safety. Adept at training delivery, I fostered a culture of compliance, resulting in significant improvements in service quality and stakeholder engagement.
Overview
14
14
years of professional experience
2
2
Languages
Work History
ISO Implementation & Compliance Consultant
Neve Midbar Regional Water Corporation
01.2022 - Current
Led the implementation and ongoing support of ISO management systems across the corporation, including: ISO 9001 – Quality Management ISO 14001 – Environmental Management ISO 45001 – Occupational Health & Safety (formerly ISO 18001)
Provided hands-on guidance to management and field units in translating ISO requirements into tailored internal procedures and operational protocols.
Conducted comprehensive gap assessments and risk analyses to prepare the organization for formal certification audits.
Designed and rolled out documentation systems, performance indicators, and corrective action mechanisms aligned with ISO standards.
Facilitated internal trainings for staff at all levels, ensuring awareness and active participation in quality, environmental, and safety objectives.
Oversaw internal audit cycles and served as liaison to external certification bodies, resulting in measurable improvements in efficiency, compliance, and service quality.
Integrated ISO frameworks into core functions such as meter installation, infrastructure maintenance, consumer interaction, and emergency preparedness.
CEO
BMC
01.2021 - Current
Precision laser alignment for industrial machinery, consulting for infrastructure plants and water utilities, project management in maintenance, procurement, and energy efficiency.
Led laser alignment projects for strategic clients including the Israel Electric Corporation, Dead Sea Works, Mekorot, refineries, and the Port of Haifa.
Imported, marketed, and provided technical support for Swedish Easy-Laser systems, establishing a local service infrastructure to compete with foreign experts.
Initiated collaborations with international manufacturers, authored detailed quotations, and participated in complex tenders for governmental and industrial bodies.
Developed tailored maintenance services for the heavy industry sector, including field teams and flexible pricing models (per machine or per day).
Advised local municipalities on water consumption audits, billing corrections, consumer registry validation, and the implementation of billing and monitoring systems.
Municipal Water and Utility Consultant
City of Jerusalem, Dimona, Kadima-Zoran
01.2011 - 05.2025
Provided strategic and operational consulting to three local authorities—Jerusalem, Dimona, and Kadima-Zoran—on urban water consumption management, utility billing, and public infrastructure optimization.
Identified and corrected overcharges and billing anomalies for municipal institutions, religious facilities, and public shelters, resulting in significant cost savings and increased budgetary control.
Conducted audits of water usage across public properties and green areas, analyzing national tariff changes and consumption trends to support accurate budgeting and planning.
Developed actionable reports for treasurers and department heads, combining field data, billing records, GIS mapping, and Water Authority directives.
Advised on the procurement and deployment of certified water meters, ensuring integration with each water corporation’s systems and compliance with legal standards.
Facilitated cooperation between municipalities and their respective water corporations to establish clear billing mechanisms, improve consumer relations, and address residents’ complaints.
Represented municipal interests in high-level meetings with the Ministry of the Interior, Ministry of Finance, and water regulators, presenting findings and advocating for targeted infrastructure investments.
International Water Policy Compliance Consultant
World Bank
01.2024 - 03.2025
Drafted professional surveys and policy-oriented questionnaires for the World Bank, aimed at evaluating regulatory compliance, operational efficiency, and infrastructure readiness of Israeli water utilities and local governments.
Advised on strategic frameworks for improving water governance and municipal cooperation with water corporations, with an emphasis on underserved localities.
Collected, analyzed, and interpreted data from field teams and municipal officials to support evidence-based reporting aligned with World Bank assessment criteria.
Provided structured feedback on national water pricing models, consumption trends, and investment priorities in the public utility sector.
Contributed to multi-disciplinary reports submitted to international stakeholders, combining legal, technical, and financial aspects of water management.
Organizational Procedure Development Specialist
Tamar Water Corporation & Maayanot HaDarom Water C
05.2011 - 02.2020
Provided professional consulting services to Tamar and Maayanot HaDarom Water Corporations, focusing on the development and implementation of structured, cross-organizational procedures to standardize utility operations.
Drafted and validated procedures for key areas including:
Field operations and meter servicing
Consumer onboarding and identification
Billing coordination between municipal assets and the water corporation
Institutional water consumption tracking and reporting
Facilitated interdepartmental alignment between engineering, finance, operations, and customer service units through unified work protocols.
Created user-friendly documentation and practical work guidelines tailored to both field teams and administrative staff.
Advised management on procedural enforcement mechanisms and integration of controls within daily operations.
Conducted training sessions and supervised implementation of new procedures, ensuring staff compliance and operational coherence across departments.
Education
Master of Science - Public Administration
Ben Gurion University
Beersheba, Israel
04.2001 -
Bachelor of Arts - Political Science And International Relations
Hebrew University
04.2001 -
Skills
Regulatory expertise
Documentation review
Legal research
Training delivery
Compliance monitoring
Timeline
International Water Policy Compliance Consultant
World Bank
01.2024 - 03.2025
ISO Implementation & Compliance Consultant
Neve Midbar Regional Water Corporation
01.2022 - Current
CEO
BMC
01.2021 - Current
Organizational Procedure Development Specialist
Tamar Water Corporation & Maayanot HaDarom Water C
05.2011 - 02.2020
Municipal Water and Utility Consultant
City of Jerusalem, Dimona, Kadima-Zoran
01.2011 - 05.2025
Master of Science - Public Administration
Ben Gurion University
04.2001 -
Bachelor of Arts - Political Science And International Relations
CHEMIST (ENVIRONMENTAL) at Luzon Clean Water Development Corporation – San Miguel Corporation InfrastructureCHEMIST (ENVIRONMENTAL) at Luzon Clean Water Development Corporation – San Miguel Corporation Infrastructure
BUSINESS PARTNER - IT/OPERATIONS/ASSET MANAGEMENT at REGIONAL WATER AUTHORITYBUSINESS PARTNER - IT/OPERATIONS/ASSET MANAGEMENT at REGIONAL WATER AUTHORITY
Professional Experience at Academic Work Field: at Ben-Gurion University of the NegevProfessional Experience at Academic Work Field: at Ben-Gurion University of the Negev