Chayna Futrell
Collinsville
Summary
Results-driven professional with experience in team leadership and customer service. Recognized for effective problem resolution and maintaining a safe, organized environment, ensuring exceptional experiences for children and families.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Provider
BrightPoint
Collinsville
05.2025 - Current
- Supervised children's daily activities, creating a safe and nurturing atmosphere.
- Organized games and recreational activities aimed at developmental promotion.
- Effectively communicated with parents about children's progress and individual needs.
- Prepared nutritious meals and snacks considering dietary restrictions.
- Ensured cleanliness of play areas to enhance safety for children.
- Monitored children's health, promptly addressing any emerging concerns.
- Provided an enriching environment that supported children's learning experiences.
- Assisted in organizing activities that stimulated growth and development.
Shift Leader
Caseys's General Stores
Collinsville
12.2023 - 04.2025
- Managed inventory by restocking shelves and organizing products effectively.
- Trained new employees on store policies and customer service standards.
- Handled cash register transactions accurately during busy periods.
- Assisted customers by answering questions and resolving issues promptly.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Education
Graduate Certificate - Emergency Medicine
Southwestern Illinois College
Belleville, Illinois, IL05-2025
High School Diploma -
East Saint Louis Senior High
East Saint Louis, IL05-2021
Skills
- Early education proficiency
- Customer support
- Team management
- Childcare supervision
- Communication abilities
- Activity planning
- Issue resolution
- Health oversight
Certification
emergency medical technician
Timeline
Childcare Provider
BrightPoint
05.2025 - Current
Shift Leader
Caseys's General Stores
12.2023 - 04.2025
Graduate Certificate - Emergency Medicine
Southwestern Illinois College
High School Diploma -
East Saint Louis Senior High