Summary
Overview
Work History
Education
Skills
Timeline
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Chavias Houston

Hazel Crest

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

11
11
years of professional experience

Work History

Table Games Dealer

Hollywood Casino Joliet
07.2025 - Current
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Answered players questions and resolved disputes to provide excellent customer service.

Truck Driver

A. N. Webber
04.2025 - 07.2025
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.

Table Games Dealer

Hollywood Casino Joliet
03.2024 - 04.2025
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Handled and shuffled cards and playing pieces to maintain game integrity.

Sales Associate

Peachtree Service Experts
05.2023 - 08.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Table Games Floor Supervisor

MGM National Harbor
07.2019 - 12.2022
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Oversaw area games to maintain security and compliance.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored chips purchases, table inventories, and player win ratios.

Table Games Dealer

MGM National Harbor
07.2017 - 07.2019
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Inspected table games and equipment to confirm proper function.
  • Learned and followed company procedures to maintain consistency and standards.

Table Games Dealer

Live! Casino & Hotel
01.2015 - 07.2017
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Prepared players to join games by explaining rules and exchanging money for chips.

Education

Jefferson High School
Chicago, IL

No Degree -

Hillcrest High School
Country Club Hills, IL

Skills

  • Payoff control
  • Game management
  • Gaming commission compliance
  • Excellent customer service
  • Stress tolerance
  • Decision-making
  • Multitasking Abilities
  • Reliability
  • Team collaboration
  • Conflict mediation
  • Time management abilities
  • Maintain security

Timeline

Table Games Dealer

Hollywood Casino Joliet
07.2025 - Current

Truck Driver

A. N. Webber
04.2025 - 07.2025

Table Games Dealer

Hollywood Casino Joliet
03.2024 - 04.2025

Sales Associate

Peachtree Service Experts
05.2023 - 08.2023

Table Games Floor Supervisor

MGM National Harbor
07.2019 - 12.2022

Table Games Dealer

MGM National Harbor
07.2017 - 07.2019

Table Games Dealer

Live! Casino & Hotel
01.2015 - 07.2017

Jefferson High School

No Degree -

Hillcrest High School

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Chavias Houston