To obtain a position with a reputable company that will allow me to utilize my excellent customer service and work ethic while further developing and building my technical, logistical, security and human resources skills. Authorized to work in the US for any employer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Supervisor
Action K-9 Security, Inc.
05.2024 - Current
Supervised a team of XX security officers, ensuring the safety and security of the premises
Developed and implemented comprehensive security protocols to mitigate risks and prevent unauthorized access
Conducted regular inspections of security equipment, identifying and resolving any issues promptly
Collaborated with law enforcement agencies during investigations, providing necessary information and support
Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills
Maintained accurate records of incidents, accidents, and daily activities in compliance with company policies
Implemented a proactive approach to identify potential threats or vulnerabilities in the facility's security system
Responded quickly to alarms or emergencies on-site, taking appropriate actions to ensure the safety of employees and visitors
Investigated incidents involving thefts or property damage, gathering evidence for internal reporting purposes or legal proceedings if required
Provided excellent customer service by addressing inquiries from employees or visitors regarding safety measures or procedures in place
Ensured compliance with local laws/regulations related to building codes/fire safety/security standards
Maintained strong relationships with external vendors/suppliers involved in providing various aspects of physical/electronic security solutions/services
Security Officer
Allied Universal
01.2021 - 12.2022
Safely secure Columbia College campus. Communicating incidents with fellow officers. Incident reports. Safety patrols
Security Guard
Titan Security Group
09.2021 - 09.2022
Delivery Associate
CARNOCYCLE LOGISTICS
12.2020 - 06.2021
Safely drive and operate delivery vehicle at all times.
Use handheld device for routing information, customer delivery information.
Navigate a variety of routes throughout the delivery area.
Comfortable driving in all weather conditions.
Lift, load and unload packages to be delivered.
Optimize customer satisfaction by transporting and delivering goods, merchandise, and other items in a safe and timely manner.
Gas Utility Worker
PEOPLE'S GAS
01.2017 - 12.2018
Provided excellent customer service.
Installed, maintained, removed, and read natural gas meter, metering devices, valves, and regulator.
Surveyed for natural gas leaks.
Verified natural gas turn-off orders.
Completed meter routines and turn on/shut off duties according to company policies and procedures.
Performed routine maintenance including meter painting, meter replacements, and pressure checks, gas leak investigations, and carbon monoxide investigations.
Inspected, adjusted, and serviced domestic and commercial natural gas appliances.
Used proper body mechanics while operating power tools
Automated Logistical Specialist (92A)
UNITED STATES ARMY
01.2014 - 12.2016
Maintained stock records and other documents.
Verified quantities, ordered, and managed parts.
Dispatched vehicles, equipment, and maintained operator licensing records.
Unloaded, unpacked, visually inspected, counted, segregated, and palletized, and stored incoming supplies.
Operated military vehicles for both supply and non-supply operations.
Established and maintained automated and manual account records.
Posted receipts and turn-ins and performed due ins and due outs accounting.
Education
Master's degree - Human Resource Management
DeVry University
Chicago, IL
02.2023
BS DEGREE - TECHNICAL MANAGEMENT
DEVRY UNIVERSITY
01.2020
Skills
Customer Service
Human Resources
Gas Utility Worker, OSHA, and Scaffolding Certificate
Surveillance
Supply chain
Computer skills
Human resources management
Security
Driving
English
Typing
Security (3 years)
Social media management
Proofreading
Microsoft Excel
Microsoft Office
Maintenance
Process Analysis
Supervising experience
Communication skills
Critical thinker, ability to evaluate and problem solve
Writing skills
Phone etiquette
Loss prevention
Logistics
Proficient in Microsoft Office and Internet
Dispatching
Military
Good time management, multitasker, and ability to work under pressure
Self-motivated and diligent professional
Microsoft Word
Training & development
Editing
Customer service (5 years)
Leadership
Managing Organizational Change
Military Experience
Delivery Driver Experience
Organizational skills
Recruiting
Report writing
Computer operation
Human resources
HRIS
Heavy lifting
Strategic management
Microsoft Access
PERC Card
Analysis skills
Conflict management
Time management
20 Hour Security Training Certificate
Excellent written and Oral communication skills
Data entry (4 years)
Quick learner with avid listening skills to follow instructions carefully
Project management
Strong leadership skills and ability to work under pressure
Certification
Entrepreneurship Certification Present
20 Hour security training Present
20 Hr Security Training September 2021 to Present
Armed Security License
Guard Card
PERC Card
Driver's License
CCL December 2023 to December 2028 Concealed to Carry license
Registered Nurse, Medical-Surgical Unit at Rush University Medical Center, RUMCRegistered Nurse, Medical-Surgical Unit at Rush University Medical Center, RUMC