Chassity Colclasure

McDonald's

10.2022 - Current

Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
Evaluated operational procedures and introduced improvements that increased overall efficiency, reducing bottlenecks and minimizing delays.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Streamlined order processing systems, resulting in faster service times without sacrificing accuracy or customer satisfaction levels.
Addressed and resolved customer inquiries and complaints.
Established strong rapport with customers, garnering positive feedback on service quality and contributing to a loyal clientele base.
Assigned tasks and responsibilities to each employee on shift.
Improved team efficiency by streamlining shift handover processes and implementing clear communication strategies.
Counted out registers and calculated profit at end of each shift.
Optimized labor costs by analyzing staffing needs based on historical data and projected business trends, making necessary adjustments as required.
Contributed to increased sales figures by implementing upselling techniques and motivating staff to reach targets.
Ensured compliance with company policies and procedures, fostering a positive work environment that promoted professionalism and teamwork.
Kept employees operating productively and working on task to meet business and customer needs.