Chasity Schaeffer-Olander
Harvey
Summary
Accomplished Sales Manager with over 16 years of experience in fostering strong client relationships and leading high-performing teams. Skilled in effective communication and problem-solving, focusing on achieving sales objectives and enhancing customer satisfaction. Experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies as an Account Manager that increased market share in previous roles.
Overview
17
17
years of professional experience
Work History
Sales Manager
AT&T Connected Communities
Chicago
01.2009 - Current
- Trained staff on effective communication techniques to enhance customer interactions.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established relationships with key clients, while maintaining existing customer base.
Education
High School Diploma -
Hyde Park Career Academy
Chicago, IL06-1996
Skills
- Customer relationship management
- Team leadership
- Sales strategy
- Client retention strategies
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Sales coaching
- Account management
- Systems and software expertise
Accomplishments
2024 Summit Winner
References
References available upon request.
Timeline
Sales Manager
AT&T Connected Communities
01.2009 - Current
High School Diploma -
Hyde Park Career Academy