Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Chase McInerney

Champaign

Summary

Dynamic and adaptable professional with a proven track record at Kenny Baker and the Country Club of Decatur, excelling in customer service and team collaboration. Demonstrated ability to enhance service efficiency and resolve complaints swiftly, ensuring customer satisfaction. Skilled in employee training and problem-solving, with a flair for learning quickly and improving operational workflows.

Overview

4
4
years of professional experience

Work History

Food Runner

Country Club of Decatur
Decatur
01.2021 - 12.2024
  • Assisted with the setup and breakdown of the dining area before and after service hours.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Stocked service stations with ice, napkins and straws.
  • Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
  • Greeted guests with friendliness and professionalism.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Assisted servers in setting up tables for guests.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.

Mover

Kenny Baker
Decatur
06.2024 - 10.2024
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Communicated effectively with customers regarding arrival times, estimated completion times, and special requirements, building strong relationships between clientele and employer.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
  • Coordinated with team members to ensure smooth and efficient moving operations.
  • Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Labeled packages and boxes to keep track of client items.
  • Communicated with customers regarding moving needs and deadlines.
  • Inspected items for damage before and after the move, documenting any issues.
  • Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
  • Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
  • Wrapped furniture and fragile items securely, minimizing risk of damage during transport.

Education

University of Illinois At Urbana-Champaign
Champaign, IL
05-2027

High School Diploma -

Mt. Zion Highschool
Mt. Zion IL
05-2023

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Employee training
  • Quick learner
  • Minor Spanish fluency
  • Active listening

Accomplishments

  • National Honors Society

Languages

Spanish
Elementary

Timeline

Mover

Kenny Baker
06.2024 - 10.2024

Food Runner

Country Club of Decatur
01.2021 - 12.2024

University of Illinois At Urbana-Champaign

High School Diploma -

Mt. Zion Highschool

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Chase McInerney