Chase McCarey
Tinley Park
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
4
4
years of professional experience
Work History
Service Advisor
Orland Toyota
Tinley Park
04.2026 - Current
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Coordinated service activities between technicians and customers for clear communication.
- Provided detailed explanations of service options and maintenance recommendations.
- Resolved customer complaints promptly, ensuring satisfaction with service outcomes.
- Educated customers on vehicle care and maintenance best practices during visits.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Upsold additional products or services when appropriate.
- Problem solving
Valet
Orland Toyota
Tinley Park
11.2025 - 04.2026
- Welcomed and assisted customers upon vehicle arrival at Orland Toyota.
- Parked and retrieved vehicles efficiently in designated areas.
- Inspected vehicles for damages before and after parking.
- Communicated with service staff to ensure smooth vehicle transitions.
- Provided excellent customer service to enhance guest experience.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Performed miscellaneous job-related duties as assigned by supervisor.
Curbside Shopper
Sam's Club
Tinley Park
03.2024 - 02.2025
- Assisted customers with curbside orders and ensured smooth pickup process.
- Selected and gathered items according to customer specifications and store inventory.
- Maintained cleanliness and organization of shopping area for efficient operations.
- Communicated with team members to coordinate order fulfillment and customer service.
- Handled customer inquiries and resolved issues related to curbside shopping experience.
- Operated handheld devices to track orders and manage inventory effectively.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Loaded items into carts or bags for customers according to their order requirements.
Sales Associate
Ace Hardware
Tinley Park
10.2022 - 03.2024
- Assisted customers in locating products and providing product knowledge.
- Processed sales transactions efficiently using point-of-sale system.
- Maintained clean and organized sales floor to enhance customer experience.
- Stocked shelves and ensured merchandise displayed attractively for customers.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
Tinley Park High School
Tinley Park, IllinoisSkills
- Customer service
- Service communication
- Problem solving
- Inventory management
- Quality control
- Computer skills
- Time management
- Strong work ethic
Timeline
Service Advisor
Orland Toyota
04.2026 - Current
Valet
Orland Toyota
11.2025 - 04.2026
Curbside Shopper
Sam's Club
03.2024 - 02.2025
Sales Associate
Ace Hardware
10.2022 - 03.2024
Tinley Park High School