Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charolette Herr

Peoria

Summary

Dynamic Breakfast Manager at Springhill Suites By Marriott, adept at enhancing guest satisfaction through exceptional customer service and strict food safety compliance. Successfully trained staff, fostering a culture of reliability and professionalism. Proven track record in inventory control and vendor relationship management, ensuring a seamless dining experience for all guests.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Breakfast Manager

Springhill Suites By Marriott
06.2016 - 04.2025
  • Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
  • Serviced guests with food and beverage requirements.
  • Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
  • Purchased food and cultivated strong vendor relationships.

Education

High School Diploma -

Peoria Heights High
Peoria Heights, IL
05.1993

Skills

  • Food preparation
  • Food safety compliance
  • Sanitation procedures
  • Customer service
  • Reliable and responsible
  • Customer satisfaction
  • Safe food handling
  • Inventory control
  • Menu planning
  • Multitasking

Certification

Serv Safe certification

Timeline

Breakfast Manager

Springhill Suites By Marriott
06.2016 - 04.2025

Serv Safe certification

High School Diploma -

Peoria Heights High
Charolette Herr