Charmaine Conley
Community Nutrition Manager
Bolingbrook
Summary
Dynamic operations manager with extensive experience at CNNSSA, excelling in staff supervision and crisis management. Proven track record in boosting employee morale and maintaining profitability through effective budget management. Strong problem-solving skills complemented by expertise in logistics management, driving operational excellence and fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Floating Manager
CNNSSA
06.2023 - Current
- Conducted regular performance evaluations, providing constructive feedback to staff members for continuous improvement.
- Boosted employee morale through effective communication, recognition, and feedback programs.
- Managed budgets, financial reporting, and forecasting to maintain profitability while controlling expenses effectively.
- Ensured compliance with company policies, procedures, and safety standards throughout the store operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Security Supervisor
Securitas Security Services USA
10.2014 - 04.2023
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Analyzed and investigated incidents alongside functional management and security supervisors.
CommTech 1 Supervisor
Comcast
06.2010 - 10.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
Education
Associate of Science - Information Technology
College of DuPage
Glen Ellyn, IL 05.2001 -
Skills
- Operations management
- Logistics management
- Coaching and mentoring
- Asset management
- Troubleshooting issues
- Staff supervision
- Crisis management
- Computer skills
- Positive attitude
- Problem-solving
- MS office
Timeline
Floating Manager
CNNSSA
06.2023 - Current
Security Supervisor
Securitas Security Services USA
10.2014 - 04.2023
CommTech 1 Supervisor
Comcast
06.2010 - 10.2014
Associate of Science - Information Technology
College of DuPage
05.2001 -
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