CHARLISHA HAMPTON
Chicago
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
8
8
years of professional experience
Work History
Patient Service Specialist
John H Stroger Hospital
Chicago
03.2023 - Current
- Assisted patients with completing necessary paperwork and documentation promptly.
- Verified insurance eligibility and benefits for incoming patients accurately.
- Scheduled appointments and managed patient inquiries through various communication channels.
- Maintained confidentiality of patient information according to HIPAA regulations diligently.
- Assisted patients with insurance verification and eligibility inquiries.
Cook II
HMS Host
Chicago
08.2018 - 03.2023
- Prepared large quantities of food items in alignment with recipes and specific customer orders, meeting demand efficiently.
- Cooked food following establishment recipes to ensure consistency and quality.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Prepared a variety of dishes using industrial kitchen equipment.
- Labeled and dated food while maintaining organized industrial refrigerators and freezers to ensure food safety.
Cashier
Lowes Home Improvement
Chicago
08.2020 - 08.2022
- Developed strong customer relationships to support satisfaction and loyalty.
Clerical Assistant
Herzl Elementary School
Chicago
08.2019 - 06.2022
- Diligently managed daily office operations, including filing and data entry.
- Maintained accurate records of incoming and outgoing documents in accordance with established procedures.
- Organized large volumes of documents according to established protocols for quick retrieval when needed.
- Scheduled appointments, maintaining calendars for personnel.
- Utilized advanced Microsoft Office Suite applications to generate spreadsheets and presentations.
Customer Service Cashier
Eataly Chicago
Chicago
07.2018 - 10.2021
- Accurately processed customer payments using cash, credit cards, and checks.
- Counted and balanced cash drawer at shift start and end, ensuring accuracy in financial transactions.
- Provided friendly assistance to customers, fostering positive interactions and encouraging repeat business.
- Restocked shelves to ensure organized displays, enhancing customer shopping experience.
Education
General Studies -
Academy Of Scholastic Achievment
Chicago06-2029
Skills
- Patient Account Management
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Patient Data Management
- Patient care coordination
- Patient Privacy
- Documentation
- Healthcare systems
- Patient Information Management
Timeline
Patient Service Specialist
John H Stroger Hospital
03.2023 - Current
Cashier
Lowes Home Improvement
08.2020 - 08.2022
Clerical Assistant
Herzl Elementary School
08.2019 - 06.2022
Cook II
HMS Host
08.2018 - 03.2023
Customer Service Cashier
Eataly Chicago
07.2018 - 10.2021
General Studies -
Academy Of Scholastic Achievment