Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Charlie Paine

Henry

Summary

Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.

Overview

2023
2023
years of professional experience

Work History

Co-Owner & Office Manager

Paine HVAC & Plumbing
2020 - 01.2023
  • Oversaw comprehensive bookkeeping tasks and office operations.
  • Streamlined accounts payable operations.
  • Managed accounts receivable processes efficiently.
  • Resolved customer inquiries effectively.
  • Facilitated acquisition of required permits and licenses.
  • Executed payroll and HR responsibilities.
  • Executed payment processing and financing with accuracy.
  • Managed daily operations to ensure efficient HVAC and plumbing service delivery.
  • Coordinated scheduling and dispatching of service calls to optimize technician routes.
  • Oversaw inventory management, ensuring availability of essential tools and materials for projects.
  • Implemented customer feedback systems to improve service quality and client satisfaction.
  • Collaborated with vendors to negotiate pricing and maintain relationships for supply chain efficiency.
  • Analyzed operational processes, identifying areas for improvement and cost reduction strategies.
  • Established safety protocols, promoting a culture of compliance among team members during installations and repairs.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Office Manager

All Hours Plumbing, Heating & Cooling
01.2015 - 01.2020
  • Managed E-verify program administration.
  • EEO compliance officer
  • Coordinated daily office operations to ensure efficient workflow and communication among staff.
  • Managed scheduling for service appointments, optimizing technician availability and customer satisfaction.
  • Implemented inventory management procedures to track supplies and reduce waste effectively.
  • Assisted in onboarding new employees, facilitating training sessions on office policies and software systems.
  • Developed filing and documentation processes to maintain organization and compliance with industry standards.
  • Supported financial operations by processing invoices, tracking expenses, and preparing reports for management review.
  • Streamlined office procedures, enhancing productivity through improved task delegation and resource allocation.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Project Coordinator

Roadrunner Construction Company
2020 - 2023
  • Coordinated project schedules and timelines to ensure on-time delivery of construction milestones.
  • Assisted in managing project budgets, tracking expenses, and processing invoices efficiently.
  • Facilitated communication between stakeholders, subcontractors, and vendors to streamline operations.
  • Maintained project documentation, including contracts, change orders, and meeting minutes for accuracy.
  • Optimized resources by tracking equipment usage, managing inventory levels, and coordinating supply deliveries.
  • Assisted in the preparation of bid documents for new commercial construction opportunities, increasing company revenue potential.

Project Coordinator

White Construction
2009 - 2015
  • Coordinated project schedules and timelines to ensure on-time completion of construction phases.
  • Assisted in managing project documentation and compliance with safety regulations.
  • Communicated effectively with subcontractors and suppliers to facilitate workflow efficiency.
  • Organized project meetings, capturing minutes and tracking action items for follow-up.
  • Developed reports on project progress, highlighting milestones and potential delays.
  • Fostered collaboration among team members, promoting a cohesive work environment for successful project delivery.

Education

Associate of Arts - Business

Colorado Technical University

Graduate - Highschool Diploma

Mooresville High School
Mooresville, IN

Skills

  • Quick learner and extremely computer proficient Skilled in Microsoft Office (Word, Excel, Outlook), Quickbooks & QBO, Sage, Google, Slack, ADP, Service Titan, FieldEdge, Foundation, BuildOps, Mondaycom, Jobber, Housecall Pro, and many other CRM tools
  • Time management
  • Detail-oriented
  • Team coordination
  • Project management
  • Documentation management
  • Flexible and adaptable

Awards

Missouri Public Notary - Commission # 22440640, OSHA 10 Certification (Resigned when moving states, but can obtain Illinois notary if requested.), 2007 Chili Cook-Off Champion, Linton, Indiana

Languages

English
Native or Bilingual

Timeline

Office Manager

All Hours Plumbing, Heating & Cooling
01.2015 - 01.2020

Co-Owner & Office Manager

Paine HVAC & Plumbing
2020 - 01.2023

Project Coordinator

Roadrunner Construction Company
2020 - 2023

Project Coordinator

White Construction
2009 - 2015

Associate of Arts - Business

Colorado Technical University

Graduate - Highschool Diploma

Mooresville High School
Charlie Paine