Charlie Hernandez
Carpentersville
Summary
Dynamic automotive professional with a strong mechanical aptitude and proven success at McGrath Honda. Expert in vehicle inspections and brake servicing, ensuring optimal safety and performance. Adept at building customer relationships and resolving challenges, enhancing service satisfaction and loyalty. Committed to maintaining high standards in a fast-paced environment. Currently serving in the Army Nation Guard as a 91B Wheeled Vehicle Mechanic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Express Service Technician
McGrath Honda
06.2024 - Current
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Performed work outlined on repair order to meet dealership and factory standards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Sales Associate
Advanced Auto Parts
02.2024 - 07.2024
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Tire Technician
Belle Tire
10.2023 - 01.2024
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Maximized efficiency by coordinating changing and rotating of tires.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Produce Clerk
Jewels Osco
12.2022 - 06.2023
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
Electronics Sales Associate
Walmart
08.2021 - 06.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
Education
High School Diploma -
Dundee Crown High School
Carpentersville, IL05-2023
Skills
- Battery testing
- Tire rotations
- Mechanical aptitude
- Vehicle inspections
- Brake servicing
- Suspension work
- Transmission service
- Calibrating systems
- Replacing parts
- Coolant flushes
- Road testing
- Brakes replacement
Certification
Refrigerant Recovery / Recycle Qualification
ASE MIL1 Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Express Service Technician
McGrath Honda
06.2024 - Current
Sales Associate
Advanced Auto Parts
02.2024 - 07.2024
Tire Technician
Belle Tire
10.2023 - 01.2024
Produce Clerk
Jewels Osco
12.2022 - 06.2023
Electronics Sales Associate
Walmart
08.2021 - 06.2022
High School Diploma -
Dundee Crown High School
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