Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Charles Shinkle

Naperville

Summary

Dedicated professional with strong customer service skills. Experienced in enhancing guest experiences through effective communication and problem-solving. Committed to fostering positive interactions and supporting team success. I have spent my entire life learning how to read social situations and use my communication skills to ace the moment.

Overview

7
7
years of professional experience

Work History

Golf Caddie

Cress Creek Country Club
Naperville
04.2019 - Current
  • Assisted golfers with club selection and course strategy.
  • Maintained accurate yardage and distance measurements throughout the course.
  • Provided on-course support by carrying equipment and refreshments for players.
  • Communicated with players to enhance their overall golfing experience.
  • Anticipated player needs and offered timely assistance during rounds.
  • Educated guests on course rules and etiquette to promote a positive environment.
  • Collaborated with club staff to ensure smooth operations and customer satisfaction.
  • Provided helpful tips to improve swing technique and accuracy of shots based upon observed performance.

Barback

XGolf
Naperville
09.2023 - 05.2026
  • Prepared and stocked bar supplies for smooth service operations.
  • Assisted bartenders with drink preparation and customer service.
  • Maintained cleanliness of bar area and equipment throughout shifts.
  • Supported event setups, ensuring timely readiness for guests.
  • Collaborated with team members to enhance customer experience.
  • Engaged with customers to foster a welcoming atmosphere.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Successfully managed multiple tasks simultaneously while providing quality service.

Company associate

Divine Perceptions
Naperville
08.2023 - 09.2025
  • Developed seasonal clothing collections based on market trends and customer feedback.
  • Managed supply chain operations to ensure timely delivery of materials and products.
  • Collaborated with designers to create unique branding and promotional materials.
  • Oversaw marketing campaigns across social media platforms to boost brand visibility.
  • Established relationships with manufacturers to negotiate pricing and production timelines.
  • Conducted market research to identify target demographics and consumer preferences.

Education

BBA - Business Administration

University of Kentucky
Lexington, KY
05-2029

Skills

  • Sales techniques
  • Customer service
  • Problem solving
  • Communication skills
  • Team collaboration
  • Time management
  • Adaptability

Languages

Spanish
Limited

Timeline

Barback

XGolf
09.2023 - 05.2026

Company associate

Divine Perceptions
08.2023 - 09.2025

Golf Caddie

Cress Creek Country Club
04.2019 - Current

BBA - Business Administration

University of Kentucky
Charles Shinkle