Charles Shinkle
Naperville
Summary
Dedicated professional with strong customer service skills. Experienced in enhancing guest experiences through effective communication and problem-solving. Committed to fostering positive interactions and supporting team success. I have spent my entire life learning how to read social situations and use my communication skills to ace the moment.
Overview
7
7
years of professional experience
Work History
Golf Caddie
Cress Creek Country Club
Naperville
04.2019 - Current
- Assisted golfers with club selection and course strategy.
- Maintained accurate yardage and distance measurements throughout the course.
- Provided on-course support by carrying equipment and refreshments for players.
- Communicated with players to enhance their overall golfing experience.
- Anticipated player needs and offered timely assistance during rounds.
- Educated guests on course rules and etiquette to promote a positive environment.
- Collaborated with club staff to ensure smooth operations and customer satisfaction.
- Provided helpful tips to improve swing technique and accuracy of shots based upon observed performance.
Barback
XGolf
Naperville
09.2023 - 05.2026
- Prepared and stocked bar supplies for smooth service operations.
- Assisted bartenders with drink preparation and customer service.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Supported event setups, ensuring timely readiness for guests.
- Collaborated with team members to enhance customer experience.
- Engaged with customers to foster a welcoming atmosphere.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Successfully managed multiple tasks simultaneously while providing quality service.
Company associate
Divine Perceptions
Naperville
08.2023 - 09.2025
- Developed seasonal clothing collections based on market trends and customer feedback.
- Managed supply chain operations to ensure timely delivery of materials and products.
- Collaborated with designers to create unique branding and promotional materials.
- Oversaw marketing campaigns across social media platforms to boost brand visibility.
- Established relationships with manufacturers to negotiate pricing and production timelines.
- Conducted market research to identify target demographics and consumer preferences.
Education
BBA - Business Administration
University of Kentucky
Lexington, KY05-2029
Skills
- Sales techniques
- Customer service
- Problem solving
- Communication skills
- Team collaboration
- Time management
- Adaptability
Languages
Spanish
Limited
Websites
Timeline
Barback
XGolf
09.2023 - 05.2026
Company associate
Divine Perceptions
08.2023 - 09.2025
Golf Caddie
Cress Creek Country Club
04.2019 - Current
BBA - Business Administration
University of Kentucky