Charles Scheider
Round Lake
Summary
Results-driven Operations Specialist with a knack for enhancing productivity and efficiency in task completion. Possess specialized skills in process optimization, project management, and supply chain coordination. Excel in teamwork, communication, and problem-solving to achieve objectives and improve operational workflows.
Overview
18
18
years of professional experience
2009
2009
years of post-secondary education
Work History
Operations Specialist
Aon Risk Solutions
Bannockburn
12.2020 - Current
- Coordinated payments to state tax authorities and manage compliance of internal insurance brokers licenses with the state tax authorities.
- Developed training materials for new staff on operational procedures.
- Managed data entry into internal systems for accuracy and completeness.
- Processed insurance policy information with the state taxing authority While ensuring accuracy and compliance with state surplus lines tax law.
Service Writer
CIT Trucks
Grayslake
11.2014 - 03.2020
- Assisted customers with service inquiries and vehicle maintenance needs.
- Coordinated service schedules with technicians to ensure timely repairs.
- Maintained accurate records of service requests and repair history.
- Communicated effectively with customers about service options and costs.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Communicated repair information to customers in a professional manner.
Fast Food Worker
Culver's Restaurant
Antioch
05.2008 - 11.2014
- Prepared and cooked food according to established recipes and safety standards.
- Maintained cleanliness of kitchen equipment and dining areas throughout shifts.
- Provided excellent customer service by taking orders and addressing inquiries promptly.
- Trained new employees on job duties and safe operation of kitchen equipment.
Education
Antioch Community High School
Antioch, IllinoisSkills
- Data entry
- Effective communication
- Adaptability
- Policy compliance
- Training development
- Service coordination
Affiliations
- Gaming
- Reading
- Writing
- Activities with my kids
References
References available upon request.
Timeline
Operations Specialist
Aon Risk Solutions
12.2020 - Current
Service Writer
CIT Trucks
11.2014 - 03.2020
Fast Food Worker
Culver's Restaurant
05.2008 - 11.2014
Antioch Community High School