Charles Palmisano
Norridge
Summary
Accomplished Sales Manager with 30 years in optimizing sales processes and strengthening customer relationships. Proven expertise in team motivation and operational efficiency, focusing on profitability and market share growth. Experienced in sales tracking, product training facilitation, and fostering customer loyalty and satisfaction.
Overview
16
16
years of professional experience
Work History
General Sales Manager
Roesch Volkswagen
Bensenville
06.2010 - Current
- Developed strategic sales plans that increased dealership profitability and market share.
- Oversaw daily operations of sales team to enhance performance and productivity.
- Mentored new sales staff in product knowledge and effective selling techniques.
- Recruited and motivated team members for collaborative deal-closing efforts.
- Cultivated strong customer relationships, resulting in increased satisfaction and loyalty.
- Ensured timely delivery of products through coordination with various departments.
- Delivered insights to senior management on product offerings based on customer feedback.
Education
Some College (No Degree) - Criminal Justice
Triton College
River Grove, ILSkills
- Customer retention strategies
- Sales process optimization
- Sales forecasting
- CRM expertise
- Proficient in sales tracking
- Pricing model analysis
- Product training facilitation
- Vendor relationship management
- Sales team management
- Customer relationship management
- Relationship building
- Conflict resolution
Timeline
General Sales Manager
Roesch Volkswagen
06.2010 - Current
Some College (No Degree) - Criminal Justice
Triton College