Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Norvil

Beecher

Summary

Accomplished sales leader with a proven track record of managing high-performing teams, driving significant revenue growth, and excelling in solution selling. Expert in building and nurturing strong customer relationships, identifying client needs, and delivering tailored solutions. Demonstrated ability to exceed sales targets, enhance customer satisfaction, and contribute to overall business success through strategic leadership and effective team management.

Overview

24
24
years of professional experience

Work History

Sales Manager

Viking Electric (Sonepar Company)
06.2020 - 01.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Prepared sales presentations for clients showing success and credibility of products.

Vice President of Sales & Operations

Brook Electrical Supply (Sonepar Company)
01.2015 - 06.2020
  • Enhanced communication between departments by establishing regular cross-functional meetings to facilitate collaboration on projects and initiatives.
  • Reduced employee turnover within the sales department by creating a supportive work environment conducive to professional growth and success.
  • Implemented comprehensive forecasting models to accurately project future sales growth, ensuring optimal resource allocation.
  • Launched new products successfully in highly competitive markets through strategic planning and effective execution of go-to-market strategies.
  • Established clear performance metrics for the sales team, fostering a culture of accountability and continuous improvement.
  • Developed strong relationships with key clients through exceptional account management, leading to long-term partnerships and repeat business.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Liaised with sales, lighting and distribution teams to develop solutions and accomplish shared objectives.

Sales Director

Advance Electrical Supply
06.2012 - 01.2015
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Hired, trained and built high-performing team of sales representatives.
  • Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Worked closely with product teams to understand customer needs and requirements.

Branch Manager

Advance Electrical
11.2008 - 06.2012
  • Maintained friendly and professional customer interactions.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

Inside Sales Representative

Advance Electrical
11.2000 - 11.2008
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Education

Leading With Finance Certificate - Accounting And Finance

Harvard Business School
Online
04-2017

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Sales expertise
  • Sales presentations
  • Sales coaching
  • Solution selling
  • Business development and planning
  • Product knowledge
  • Client relationship management
  • Sales strategy development
  • Strategic planning

Timeline

Sales Manager

Viking Electric (Sonepar Company)
06.2020 - 01.2025

Vice President of Sales & Operations

Brook Electrical Supply (Sonepar Company)
01.2015 - 06.2020

Sales Director

Advance Electrical Supply
06.2012 - 01.2015

Branch Manager

Advance Electrical
11.2008 - 06.2012

Inside Sales Representative

Advance Electrical
11.2000 - 11.2008

Leading With Finance Certificate - Accounting And Finance

Harvard Business School
Charles Norvil