Charles Goins
Harrisburg
Summary
Dedicated professional with a strong background in customer service and teamwork. Known for delivering exceptional service and maintaining attention to detail in fast-paced environments.
Offering strong foundation in teamwork, and leadership, eager to learn and develop in challenging environment. Contributes robust understanding of physical fitness and tactical strategies, quickly assimilating new information.
Overview
2
2
years of professional experience
Work History
Active Duty Marine
United States Marine Corps
San Diego, CA
10.2025 - 03.2026
- Operated and maintained military equipment in accordance with safety protocols.
- Collaborated with team members.
- Participated in physical fitness training programs, promoting teamwork and discipline among peers.
- Adapted quickly to changing environments, demonstrating flexibility during varied assignments.
- Conducted routine inspections of equipment to ensure operational reliability and readiness.
Crew Member
McDonald's
Harrisburg, IL
04.2025 - 09.2025
- Delivered exceptional customer service while accurately processing orders in a fast-paced environment.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Operated kitchen equipment efficiently, contributing to timely food preparation and delivery.
- Collaborated with team members to streamline operations during peak hours, enhancing overall efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
Barista
Scooters Coffee Shop
Harrisburg, IL
09.2023 - 02.2024
- Prepared and served a variety of coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Operated espresso machines, grinders, and blenders to produce high-quality drinks.
- Assisted customers with menu selections and provided recommendations based on preferences.
- Managed cash register transactions accurately and efficiently during peak hours.
- Collaborated with team members to optimize workflow and enhance customer experience.
- Replenished inventory of coffee beans, syrups, and supplies as needed throughout shifts.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Harrisburg High School/ Southern Illinois College
Harrisburg, IL02-2025
Skills
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Works Well Under Pressure
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
Timeline
Active Duty Marine
United States Marine Corps
10.2025 - 03.2026
Crew Member
McDonald's
04.2025 - 09.2025
Barista
Scooters Coffee Shop
09.2023 - 02.2024
High School Diploma -
Harrisburg High School/ Southern Illinois College