Charlene Redwood
Chicago,IL
Summary
Self-motivated and dedicated Medical Assistant with over 20 years of experience in both clinical and administrative healthcare settings. Skilled in patient care, medical procedures, and office management with a strong focus on delivering compassionate care and efficient support to medical teams. Excellent communication, multitasking, and organizational abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cook County Health Hospital Systems
10.2016 - Current
- Performed preliminary vision tests including visual acuity, color vision, and pupil assessments.
- Conducted diagnostic imaging procedures such as OCT, fundus photography, and corneal topography.
- Assisted ophthalmologists during eye exams and minor procedures, ensuring sterile technique and proper equipment setup.
- Administered eye drops and other medications as directed for dilation or treatment.
- Educated patients on pre- and post-operative care, contact lens use, and eye health.
Patient Care Technician
University Of Chicago Medical Center
09.2011 - 10.2016
- Initiate patient care by obtaining vitals
- Review and update patient medication list
- Order and re-stock all supplies for clinic
- Communicate and follow up on messages to physician as needed
- Organize, sort and distribute faxes
Medical Assistant
Chicago Institute of Neurosurgery and Neuroresearch
08.2007 - 06.2010
- Utilize PC to enter and retrieve patient data accumulated during clinic visits such as vitals, medication, allergies, orders, lab and imaging results
- Coordinate and Schedule patient procedures using Epic OR application
- Obtain pre-authorization and pre-certification for all diagnostic follow-up imaging and elective/emergency procedures
- Pre/Post Op- Patient education
Education
Associate of Applied Science - Medical Assisting
Robert Morris College
Chicago, IL12-2006
Skills
- HIPAA compliance
Certification
- CMA - Certified Medical Assistant
- CPR/ACLS
Timeline
Medical Assistant
Cook County Health Hospital Systems
10.2016 - Current
Patient Care Technician
University Of Chicago Medical Center
09.2011 - 10.2016
Medical Assistant
Chicago Institute of Neurosurgery and Neuroresearch
08.2007 - 06.2010
Associate of Applied Science - Medical Assisting
Robert Morris College
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