Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Jones

Chicago

Summary


Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience

Work History

Cashier

Walgreens
09.2023 - 11.2024
  • Responsible for providing excellent customer service.
  • Promoted store loyalty programs and upsell additional items to customers.
  • Followed all cash handling procedures and security protocols to prevent theft or loss.

Cashier

Marshalls
10.2018 - 08.2023
  • Solved customer complaints in a professional manner.
  • Processed returns and exchanges in accordance with company policies.
  • Maintained the cleanliness of the front-end area.

Shift Lead

Burlington
03.2020 - 07.2020
  • Train new employees with daily tasks.
  • Assist customers with transactions and check the price of items.
  • Resolve customer issues and answer questions.
  • Manage coverage and tasks of cashiers.

Cashier

Jewel Osco
08.2016 - 10.2018
  • Greeted customers when entering or leaving the establishment.
  • Collected payments whether in cash or credit.
  • Operated the register and accurately processed payments.

Education

GED -

Harry S Truman College
Chicago, IL
01.2015

Skills

  • Excellent Customer Service
  • Dependable
  • Leadership
  • Detail-Oriented
  • Time Management
  • Interpersonal Skills

Timeline

Cashier

Walgreens
09.2023 - 11.2024

Shift Lead

Burlington
03.2020 - 07.2020

Cashier

Marshalls
10.2018 - 08.2023

Cashier

Jewel Osco
08.2016 - 10.2018

GED -

Harry S Truman College

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Charlene Jones