Chantal James
Chicago
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
9
9
years of professional experience
Work History
Key Holder
Bath & Body Works
Chicago
10.2023 - Current
- Assisted with opening and closing store procedures daily.
- Managed cash register operations and balanced cash drawer at shift end.
- Engaged customers and provided excellent service throughout their shopping experience.
- Supported inventory management by restocking items on shelves as needed.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Trained new staff on customer service standards and operational procedures.
Customer Service Representative
Sleep Number Corporation
Chicago
05.2023 - 12.2023
- Assisted customers with product selection and inquiries about Sleep Number mattresses.
- Resolved customer issues through effective communication and problem-solving techniques.
- Managed order processing and tracked shipments for customer deliveries.
Head Cashier
Menards
Evergreen Park
05.2017 - 02.2022
- Supervised cash register operations during peak store hours.
- Trained new cashiers on systems and customer service practices.
- Managed cash drawer reconciliations and daily financial reporting.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ 12.2025 - 12.2025
Skills
- Customer service
- Cash management
- Team building
- Inventory management
Timeline
Bachelor of Science - Criminal Justice
University of Phoenix
12.2025 - 12.2025
Key Holder
Bath & Body Works
10.2023 - Current
Customer Service Representative
Sleep Number Corporation
05.2023 - 12.2023
Head Cashier
Menards
05.2017 - 02.2022