CHANSONY SIN
Calumet City
Summary
Experienced with dental billing processes and ensuring accurate claim submissions. Utilizes skills in patient account management and compliance with healthcare regulations to facilitate smooth payment processes. Track record of effective claim resolution and communication with patients.
Overview
22
22
years of professional experience
Work History
Dental Billing Specialist
162nd Street Dental
08.2022 - 08.2024
- Assisted in the preparation of monthly financial reports for dental office management, providing accurate data on billing performance and revenue trends.
- Implemented electronic billing systems to reduce paper waste and improve overall efficiency in the dental office''s financial operations.
- Coordinated with other team members to resolve any scheduling conflicts or miscommunications that could impact billing processes or patient satisfaction.
- Maintained a comprehensive understanding of dental procedures and terminology, enabling clear communication with both patients and insurance companies regarding billing matters.
- Enhanced revenue collection rates by diligently monitoring outstanding accounts, initiating timely follow-ups, and negotiating payment plans with patients.
- Optimized claim submissions with thorough knowledge of payer-specific requirements, leading to decreased denials due to incomplete or incorrect information.
- Conducted regular audits of patient accounts to identify discrepancies or inaccuracies, ensuring prompt resolution and minimizing revenue loss.
- Managed high volumes of patient files accurately while prioritizing urgent cases for quicker processing times within the dental office workflows.
- Developed efficient billing processes for faster insurance claim submissions, reducing errors and speeding up reimbursement times.
Dental Billing Specialist
L2 Management
03.2013 - 07.2020
- Responsible for reviewing patient charts for Illinois and Indiana clinics, posting Medicaid and PPO payments
- Call insurance companies to follow up with an outstanding claim
- Review A/R reports on a daily basis to assure all claims are being processed and on file with the correct insurance company
- Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
COLLECTOR
KOS SERVICES (DENTAL DREAMS)
01.2012 - 03.2013
- Review patient charts for Illinois clinics, review A/R reports, post Medicaid and PPO payments, and call insurance companies for outstanding claims
OFFICE MANAGER
Dr. Oliver Taylor
02.2003 - 01.2012
- Responsible for patient scheduling, collecting payments, and treatment planning the patient for future services
- Bill all procedures to the correct insurance company or Medicaid
- Review A/R reports for the office
- Prepare bank deposits weekly
Education
diploma - General studies
Midwest high school
chicago, ilSkills
- Claims processing
- PPO insurance and Medicaid/Medicare knowledge
- Reviewing doctor notes
- ADA code compliance
- Eaglesoft
- Easy Dental
- Dentrix
- Enterprise systems
- Office duties
- Multi-tasking
- Teamwork
- Problem-solving
- Reliability
Communication Skills
Excellent communication skills and ability to work well with others and under pressure.
Timeline
Dental Billing Specialist
162nd Street Dental
08.2022 - 08.2024
Dental Billing Specialist
L2 Management
03.2013 - 07.2020
COLLECTOR
KOS SERVICES (DENTAL DREAMS)
01.2012 - 03.2013
OFFICE MANAGER
Dr. Oliver Taylor
02.2003 - 01.2012
diploma - General studies
Midwest high school
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