Chaniah Collier
Chicago
Summary
Detail-oriented professional with a strong background in sales and security. Skilled in employee training, time management, and effective communication. Eager to leverage experience to enhance customer service and ensure safety protocols in a collaborative environment.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Sales Associate
FedEx Office
Chicago
09.2022 - 09.2025
- Provided exceptional customer service, assisting with product selection and inquiries.
- Operated printing and copying equipment for customer orders efficiently.
- Maintained inventory levels of office supplies to ensure availability.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to optimize workflow and enhance efficiency.
- Trained new employees on store policies and operational procedures.
- Organized merchandise displays to effectively promote products to customers.
- Handled customer complaints professionally, ensuring satisfactory resolutions.
Security Officer
Securitas Security Services USA
Chicago
02.2024 - 12.2024
- Monitored premises to enforce safety and security protocols effectively.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms, coordinating with local authorities during emergencies.
- Documented incidents and prepared detailed reports for management review.
- Trained new security staff on operational procedures and company policies.
- Collaborated with clients to assess specific security needs and expectations.
- Operated surveillance equipment for continuous visual monitoring of facilities.
- Enforced access control measures to restrict entry to authorized personnel only.
Education
High School Diploma -
East Chicago Central High School
East Chicago, IN06-2020
Skills
- Employee training and development
- Emergency response planning
- Customer service excellence
- Effective communication skills
- Time management strategies
- POS system proficiency
- Team collaboration
- Upselling and cross-selling techniques
- Cleaning methods
- Goal tracking and achievement
- Proactive problem-solving
Certification
IDFPR PERC Card - 129.511048
Timeline
Security Officer
Securitas Security Services USA
02.2024 - 12.2024
Sales Associate
FedEx Office
09.2022 - 09.2025
High School Diploma -
East Chicago Central High School