Chanel Mcclain
Crystal Lake,IL
Summary
Front of House Team Member at Chick-fil-A, recognized for delivering exceptional guest experiences through effective communication and teamwork. Proven ability in order accuracy and maintaining cleanliness, while actively supporting colleagues during peak hours. Committed to fostering a welcoming environment and enhancing operational efficiency through strong organizational skills and initiative.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Chick-fil-A
09.2024 - Current
In my current role as a Front of House Team Member at Chick-fil-A im responsible for creating a positive guest experience from the moment customers walk in. This includes accurate orders, running food, maintaining a clean dinning room area, restocking supplies and ensuring guests feel welcomed and cared for. i also support my team by communicating clearly during busy periods and stepping in wherever help is needed.
I have shown excellence in my role by consistently providing friendly, efficient service and staying calm during high-volume rushes. i focus on accuracy, speed, and hospitality, and make sure guest leave with a great experience. i also take initiative with task like cleaning, restocking, and helping my team without being asked. which keeps things running smoothly.
Education
High School Diploma -
Crystal Lake Central Highschool
Crystal Lake, IL05.2026
Skills
- Order taking
- Cleanliness
- Team collaboration
- Greeting guests
- Professional appearance
- Training and mentoring
- Active listening
- Task prioritization
- Multitasking Abilities
- Excellent communication
- Health code compliance
- Organizational skills
- Teamwork and collaboration
- Relationship building
- Dining area maintenance
- Table setting
Timeline
FOH Team Member
Chick-fil-A
09.2024 - Current
High School Diploma -
Crystal Lake Central Highschool