Chanel Freeman
South Holland
Summary
Motivated and compassionate Social Work student with hands-on experience supporting diverse populations through direct care, home health services, and community-based assistance. Strong background in client advocacy, crisis support, communication, and maintaining safe, supportive environments. Skilled in building rapport, assisting vulnerable individuals, and collaborating with multidisciplinary teams. Seeking a Social Work internship to apply academic knowledge and expand professional skills in case management, community outreach, and client support.
Overview
14
14
years of professional experience
Work History
Home Health Care Provider
Serenity Home Health Care
South Holland
01.2024 - Current
- Delivered person-centered care to clients in their homes, fostering independence and preserving dignity
- Supported daily living tasks and provided emotional support while monitoring safety
- Build trusting relationships with clients from diverse backgrounds
- Relay client needs and changes to supervisors and family members to ensure coordinated care
DSP / Caregiver
Covenant Ability Network Illinois
Oak Forest
05.2022 - Current
- Support individuals with developmental and physical disabilities in daily living and community engagement
- Promote client independence, self-advocacy, and social skills
- Document progress, behaviors, and concerns for care teams
- Maintain a safe, supportive, and inclusive environment
Packaging Associate
Carl Buddig & Company
South Holland
08.2019 - Current
- Managed inventory, maintained sanitation, and followed safety procedures
Fulfillment Associate
Amazon
Monee
10.2015 - 11.2019
- Problem-solved workflow issues and ensured accurate order fulfillment
Sales Associate
Walmart
Richton Park
06.2015 - 10.2016
- Provided customer service, handled cash, and assisted diverse customers
Assistant
South Suburban PADS
Chicago Heights
01.2012 - 01.2015
- Assisted individuals experiencing homelessness with resources, referrals, and basic needs
- Answered phones, organized files, and supported program operations
- Helped maintain a welcoming, respectful environment for clients
- Collaborated with staff to support client stability and well-being
Education
Bachelor of Social Work -
South Suburban College
04-2026
Associate's Degree -
South Suburban College
01-2022
Medical Assistant Coursework -
Prairie State College
Matteson, IL05-2019
GED -
Prairie State College
Chicago Heights, IL12-2018
Skills
- Client Advocacy
- Crisis Support
- Communication & Active Listening
- Documentation & Reporting
- Cultural Sensitivity
- Problem-Solving
- Time Management
- Team Collaboration
- Personal Care & Safety Support
Personal Information
Work Permit: Authorized to work in the U.S. for any employer
Additional Work Experience
- Packaging Associate, Carl Buddig & Company, South Holland, IL, 08/01/19, Present, Managed inventory, maintained sanitation, and followed safety procedures
- Amazon Fulfillment Associate, Amazon, Monee, IL, 10/01/15, 11/01/19, Problem-solved workflow issues and ensured accurate order fulfillment
- Sales Associate, Walmart, Richton Park, IL, 06/01/15, 10/01/16, Provided customer service, handled cash, and assisted diverse customers
- Crew Member / Cashier, Wendy's, Matteson, IL, 04/01/15, 06/01/16, Supported customers, maintained cleanliness, and handled transactions
Timeline
Home Health Care Provider
Serenity Home Health Care
01.2024 - Current
DSP / Caregiver
Covenant Ability Network Illinois
05.2022 - Current
Packaging Associate
Carl Buddig & Company
08.2019 - Current
Fulfillment Associate
Amazon
10.2015 - 11.2019
Sales Associate
Walmart
06.2015 - 10.2016
Assistant
South Suburban PADS
01.2012 - 01.2015
Bachelor of Social Work -
South Suburban College
Associate's Degree -
South Suburban College
Medical Assistant Coursework -
Prairie State College
GED -
Prairie State College