Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Chalita Owens

Chicago

Summary

Skilled fast-pace learner with expertise in collections and success in improving accounts and performance. Successful at applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Home Health Aide

Senior Healthcare
07.2018 - Current
  • Assisted patients with daily living activities to enhance comfort and maintain independence.
  • Monitored vital signs, reporting changes to healthcare professionals promptly.
  • Administered prescribed medications, ensuring adherence to care plans and safety protocols.
  • Provided emotional support, fostering a compassionate environment for patients and families.

Mechanical Assembler

ITW Devcon
09.2019 - 09.2020
  • Assembled mechanical components using hand tools and power tools to ensure product quality.
  • Collaborated with team members to troubleshoot assembly issues, improving workflow efficiency.
  • Conducted quality inspections on finished products, ensuring compliance with industry standards e.g. scratches, scrapes and burns.
  • Trained new hires on assembly procedures and safety protocols, enhancing team performance.

Administrative Assistant

Gateway Foundation
11.2017 - 04.2020
  • Managed scheduling and logistics for meetings e.g conference setup and catering, ensuring optimal use of resources for preferred vendors.
  • Coordinated office communications using Microsoft Share, enhancing information flow among team members.
  • Developed and maintained filing systems for FY, improving document retrieval efficiency.
  • Assisted in preparing reports and presentations for Admin team, supporting decision-making processes.

Operations Assistant

Uber Freight
05.2018 - 01.2019
  • Coordinated shipping requests for expedited delivery and documented
    accurately to ensure correct billing.
  • Streamlined communication between departments, enhancing collaboration and improving information flow.
  • Drafted SOP and legal documents under the supervision of account
    manager.
  • Developed training materials for new hires, facilitating onboarding and block compliance training for 10+ employee.

Education

Bachelor of Science - Criminal Justice

University of Illinois
Chicago, IL

Skills

  • Patient care

  • Meal preparation

  • Personal hygiene assistance

  • Feeding assistance

  • Microsoft Word

  • SQL query writing

  • Programming languages: java, C#

  • JDBC and ODBC

Accomplishments

  • Collections Specialists promoted to E-Mail Specialist within 3- months.
  • Trained 10+ employees using Powerpoint
  • Supervised team of [25] staff members as Collections Manager.

Affiliations

  • Scientology

Certification

  • HCA - Home Care Aide
  • Nursing & Leadership
  • Cash Flow and Capital
  • Microsoft Suite

Languages

Chinese (Mandarin)
Elementary
Italian
Elementary

Timeline

Mechanical Assembler

ITW Devcon
09.2019 - 09.2020

Home Health Aide

Senior Healthcare
07.2018 - Current

Operations Assistant

Uber Freight
05.2018 - 01.2019

Administrative Assistant

Gateway Foundation
11.2017 - 04.2020

Bachelor of Science - Criminal Justice

University of Illinois

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Chalita Owens