Chadwick Ware
Granite City
Summary
Dynamic and reliable professional with extensive experience in customer service and team management at Walmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in proper food handling and safety compliance, consistently maintaining high standards of cleanliness and organization. Committed to delivering exceptional service and fostering positive relationships. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Deli Associate
Walmart
09.2025 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Offered product samples to customers, generating additional sales through taste-testing.
Crew Leader
AMC Theatres
11.2022 - 07.2025
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Established and enforced policies and procedures to maintain high standards of work.
- Cleaned and maintained tools, equipment and worksites.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Reported damages and hazardous conditions to management for further action.
Rural Mail Carrier Associate
USPS
09.2024 - 01.2025
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Organized mail ahead of delivery runs for correct routing.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
In-Store Shopper
Instacart
01.2020 - 11.2022
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Selected best-quality perishable items such as meat and produce.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Bagger, Cart Grabber, Janitor
Schnucks
06.2017 - 08.2018
- Greeted guests entering and exiting store to foster customer satisfaction.
- Assisted with maintaining clean and organized store appearance.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
- Answered customer inquiries and provided product guidance.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Retrieved grocery carts and baskets from lot and various site locations.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
High School Diploma -
Granite City High School
Granite City, IL06-2018
Skills
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
- Customer Service
Timeline
Deli Associate
Walmart
09.2025 - Current
Rural Mail Carrier Associate
USPS
09.2024 - 01.2025
Crew Leader
AMC Theatres
11.2022 - 07.2025
In-Store Shopper
Instacart
01.2020 - 11.2022
Bagger, Cart Grabber, Janitor
Schnucks
06.2017 - 08.2018
High School Diploma -
Granite City High School