Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
26
26
years of professional experience
Work History
Account Technician II
Environmental Protection Agency
08.2024 - Current
Independently review and analyze UST (Underground Storage Tank) reimbursement claims for accuracy, completeness, and compliance with applicable regulations.
Evaluate financial documentation and determine whether charges are valid and reasonable; audit claims for delinquent or inconsistent information.
Participate in meetings with section staff, owners/operators, and consultants to resolve billing discrepancies and clarify procurement procedures.
Verify W-9 forms and vendor FEIN numbers for reimbursement eligibility; liaise with Comptroller’s Office to validate and maintain vendor records.
Track, document, and coordinate claim payments between the LUST Section, Fiscal Section, and Comptroller's Office.
Manage, organize, and maintain supporting documentation for cost reimbursement claims including invoices, contracts, and cost justifications.
Enter billing data into the Leaking UST Program’s claims system to track payments and requests.
Collaborate with consultants and colleagues; provide accurate and timely information while upholding strong attention to detail and consistency.
Demonstrated consistent improvement in understanding of UST claims process, with a reputation for being proactive, hardworking, and dependable.
Payroll Specialist
PFA Tax And Accounting Professionals
10.2022 - 06.2024
Resolved payroll discrepancies quickly and successfully.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Completed payroll accurately and timely to meet employee expectations.
Performed data entry tasks and maintained accurate records of employee payroll information.
Audited time records for approximately 900 employees to verify accuracy of information
Payroll Administrator
Federated Funeral Directors of America
12.2014 - 10.2022
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Investigated and corrected payroll discrepancies and errors
Updated payroll records by recording changes including insurance coverage, loan payments, salary increases, 401K
Processed new employees, terminations, transfers and promotions
Prepared and printed payroll reports of earnings, hours worked, taxes, insurance, leave
Completed requests for pay-related documents including statements and verifications
Ensured compliance with federal and state regulations and guidelines
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Audited timesheets and payroll records for accuracy.
Meeting with clients to discuss any areas of potential improvement.
Human Resources Generalist
Marketing Alternatives
10.2012 - 10.2014
Met with staff to resolve difficult situations related to performance and conflict management.
Facilitated criminal background check process for new hires.
Noted all conversations, disciplines, and requests from employees in HR database
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Processed unemployment claims and acted as company representative at unemployment hearings.
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Quartermaster
U.S. Army Reserves
09.2010 - 09.2013
Honor Platoon Award recipient during Basic Combat Training
Awarded Distinguished Honors Graduate upon completion of Advanced Individual Training
Received certificate for professionalism upon completion of Advanced Individual Training
Independent Sales Agent
Park Central Company
06.2011 - 07.2012
Seek out new clients and develop clientele by networking to find new customers and generate list of prospective clients
Contacted prospective customers to determine customer needs, present information, and explain available services
Explained products and services, demonstrated use of products
Set regional records for most base sales in one day, and for most base sales in one week.
Broadband Technician
Charter Communications
04.2008 - 03.2010
Performed basic installation of all necessary cable wiring (interior and exterior) and hardware from tap to customer's equipment for reception of cable and other Company services that are offered for single and multi- family dwellings
Installed wireless home networking devices and connect all of customer's PC's and laptops
Troubleshoot all cable, phone, and Internet services to conform to quality control accuracy guidelines
Promoted cable, Internet, and other Company services; educated customer on proper use of service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available.
Assistant Kitchen Manager
Outback Steakhouse
11.2005 - 08.2007
Senior Sales Associate
Best Buy
08.2003 - 10.2005
Awarded employee of the quarter 3 times
Met or exceeded sales objectives on consistent basis to drive company growth.
Maintained excellent customer service skills and had a proven record as a top sales performer
Played a major role in bringing department to #1 in the company for the first time in store history.
Trained, coached, and mentored new sales associates for maximum performance.
Kitchen Manager
Outback Steakhouse
06.1999 - 06.2003
Headed daily operation of kitchen, ran staff of 15-25, provided professional leadership and direction to kitchen personnel, executed meetings, created labor plans, monitored sales and costs daily
Effectively led and motivated employees through implementation of incentive plans, resulting in increased productivity and employee satisfaction
Awarded employee of the month 4 times during first year of service (Not eligible once I entered management; June 2000)
Managed back of house and office systems when appropriate, controlled all aspects of finance in kitchen including: sales, gross profit, stock control, core wages, and controllable expenditure.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Education
Bachelor of Science - Computer And Information Systems Security
ITT Technical Institute
Earth City, MO
06.2011
Skills
Payroll Software Proficiency
Information Auditing and Verification
Payroll Reconciliation
Accurate Documentation
Payroll Auditing
Account Balancing
Employee Timesheet Processing
Dependable and Adaptable
Timeline
Account Technician II
Environmental Protection Agency
08.2024 - Current
Payroll Specialist
PFA Tax And Accounting Professionals
10.2022 - 06.2024
Payroll Administrator
Federated Funeral Directors of America
12.2014 - 10.2022
Human Resources Generalist
Marketing Alternatives
10.2012 - 10.2014
Independent Sales Agent
Park Central Company
06.2011 - 07.2012
Quartermaster
U.S. Army Reserves
09.2010 - 09.2013
Broadband Technician
Charter Communications
04.2008 - 03.2010
Assistant Kitchen Manager
Outback Steakhouse
11.2005 - 08.2007
Senior Sales Associate
Best Buy
08.2003 - 10.2005
Kitchen Manager
Outback Steakhouse
06.1999 - 06.2003
Bachelor of Science - Computer And Information Systems Security