Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Herr

Springfield,IL

Summary

Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.

Overview

26
26
years of professional experience

Work History

Account Technician II

Environmental Protection Agency
08.2024 - Current
  • Independently review and analyze UST (Underground Storage Tank) reimbursement claims for accuracy, completeness, and compliance with applicable regulations.
  • Evaluate financial documentation and determine whether charges are valid and reasonable; audit claims for delinquent or inconsistent information.
  • Participate in meetings with section staff, owners/operators, and consultants to resolve billing discrepancies and clarify procurement procedures.
  • Verify W-9 forms and vendor FEIN numbers for reimbursement eligibility; liaise with Comptroller’s Office to validate and maintain vendor records.
  • Track, document, and coordinate claim payments between the LUST Section, Fiscal Section, and Comptroller's Office.
  • Manage, organize, and maintain supporting documentation for cost reimbursement claims including invoices, contracts, and cost justifications.
  • Enter billing data into the Leaking UST Program’s claims system to track payments and requests.
  • Collaborate with consultants and colleagues; provide accurate and timely information while upholding strong attention to detail and consistency.
  • Demonstrated consistent improvement in understanding of UST claims process, with a reputation for being proactive, hardworking, and dependable.

Payroll Specialist

PFA Tax And Accounting Professionals
10.2022 - 06.2024
  • Resolved payroll discrepancies quickly and successfully.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Completed payroll accurately and timely to meet employee expectations.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Audited time records for approximately 900 employees to verify accuracy of information

Payroll Administrator

Federated Funeral Directors of America
12.2014 - 10.2022
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Investigated and corrected payroll discrepancies and errors
  • Updated payroll records by recording changes including insurance coverage, loan payments, salary increases, 401K
  • Processed new employees, terminations, transfers and promotions
  • Prepared and printed payroll reports of earnings, hours worked, taxes, insurance, leave
  • Completed requests for pay-related documents including statements and verifications
  • Ensured compliance with federal and state regulations and guidelines
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Audited timesheets and payroll records for accuracy.
  • Meeting with clients to discuss any areas of potential improvement.

Human Resources Generalist

Marketing Alternatives
10.2012 - 10.2014
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Facilitated criminal background check process for new hires.
  • Noted all conversations, disciplines, and requests from employees in HR database
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.

Quartermaster

U.S. Army Reserves
09.2010 - 09.2013
  • Honor Platoon Award recipient during Basic Combat Training
  • Awarded Distinguished Honors Graduate upon completion of Advanced Individual Training
  • Received certificate for professionalism upon completion of Advanced Individual Training

Independent Sales Agent

Park Central Company
06.2011 - 07.2012
  • Seek out new clients and develop clientele by networking to find new customers and generate list of prospective clients
  • Contacted prospective customers to determine customer needs, present information, and explain available services
  • Explained products and services, demonstrated use of products
  • Set regional records for most base sales in one day, and for most base sales in one week.

Broadband Technician

Charter Communications
04.2008 - 03.2010
  • Performed basic installation of all necessary cable wiring (interior and exterior) and hardware from tap to customer's equipment for reception of cable and other Company services that are offered for single and multi- family dwellings
  • Installed wireless home networking devices and connect all of customer's PC's and laptops
  • Troubleshoot all cable, phone, and Internet services to conform to quality control accuracy guidelines
  • Promoted cable, Internet, and other Company services; educated customer on proper use of service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available.

Assistant Kitchen Manager

Outback Steakhouse
11.2005 - 08.2007

Senior Sales Associate

Best Buy
08.2003 - 10.2005
  • Awarded employee of the quarter 3 times
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Maintained excellent customer service skills and had a proven record as a top sales performer
  • Played a major role in bringing department to #1 in the company for the first time in store history.
  • Trained, coached, and mentored new sales associates for maximum performance.

Kitchen Manager

Outback Steakhouse
06.1999 - 06.2003
  • Headed daily operation of kitchen, ran staff of 15-25, provided professional leadership and direction to kitchen personnel, executed meetings, created labor plans, monitored sales and costs daily
  • Effectively led and motivated employees through implementation of incentive plans, resulting in increased productivity and employee satisfaction
  • Awarded employee of the month 4 times during first year of service (Not eligible once I entered management; June 2000)
  • Managed back of house and office systems when appropriate, controlled all aspects of finance in kitchen including: sales, gross profit, stock control, core wages, and controllable expenditure.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Education

Bachelor of Science - Computer And Information Systems Security

ITT Technical Institute
Earth City, MO
06.2011

Skills

  • Payroll Software Proficiency
  • Information Auditing and Verification
  • Payroll Reconciliation
  • Accurate Documentation
  • Payroll Auditing
  • Account Balancing
  • Employee Timesheet Processing
  • Dependable and Adaptable

Timeline

Account Technician II

Environmental Protection Agency
08.2024 - Current

Payroll Specialist

PFA Tax And Accounting Professionals
10.2022 - 06.2024

Payroll Administrator

Federated Funeral Directors of America
12.2014 - 10.2022

Human Resources Generalist

Marketing Alternatives
10.2012 - 10.2014

Independent Sales Agent

Park Central Company
06.2011 - 07.2012

Quartermaster

U.S. Army Reserves
09.2010 - 09.2013

Broadband Technician

Charter Communications
04.2008 - 03.2010

Assistant Kitchen Manager

Outback Steakhouse
11.2005 - 08.2007

Senior Sales Associate

Best Buy
08.2003 - 10.2005

Kitchen Manager

Outback Steakhouse
06.1999 - 06.2003

Bachelor of Science - Computer And Information Systems Security

ITT Technical Institute
Chad Herr