Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Cesar Leyva

Joliet,IL

Summary

Dynamic delivery driver with proven expertise at Alpimex Inc., excelling in route optimization and customer interaction. Demonstrated ability to complete rush deliveries on tight schedules while maintaining a positive attitude. Skilled in load management and fluent in English and Spanish, ensuring effective communication and customer satisfaction.

Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Alpimex Inc.
07.2020 - Current
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Determined quickest and safest routes for delivery/pickups by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.

Truck Driver

Superior Health Linens
03.2022 - 11.2022
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Operated a straight truck with lift load to collect and deliver linens for various hospitals and health group practices.
  • Properly followed hazardous protocol procedure to ensure safety for self and client.
  • Operated with safety and skill to avoid accidents and delays.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Automotive Technician

Royal Automotive
12.2019 - 07.2020
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Investigated customer complaints to identify cause of malfunctions.
  • Inspecting and assessing tire tread levels, wear patterns, valve quality, and overall health.
  • Recommending appropriate repair treatment or replacement of tires.
  • Repairing punctures and replacing faulty valves.
    Installing new tires.

Pest Control Technician

Aptive Environmental
01.2017 - 05.2017
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Drove to customer residences and places of business to inspect for pests.
  • Promote business to sell to neighboring clients.

Marketing Coordinator

Price Promotional Group
02.2016 - 04.2016
  • Answered general marketing department inquiries by email, phone, and mail.
  • Coordinate with Home Depot to book and schedule cabinet refacing services.
  • Communicate with 50+ customers a day to sell cabinets.
  • Maintaining sales reports.
  • Providing excellent customer services and answering questions as needed.

Tire Technician

Lee's Foreign Car Service
05.2015 - 02.2016
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Repaired punctures by locating leaks, removing embedded objects, and patching holes.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.

Sandwich Artist

SUBWAY®Restaurants
11.2014 - 04.2015
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Cook/Cashier/Assistant Manager

Kronos Gyros & Cafe
04.2010 - 10.2012
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Managed opening and closing shift kitchen tasks.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Skills

  • Heavy lifting

  • Delivery logging

  • Load management

  • Customer interaction

  • Safe driving

  • Fluent in English and Spanish

  • Time management

  • Skilled forklift operator

  • Order verification

  • Sales strategy development

  • Route optimization

  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Truck Driver

Superior Health Linens
03.2022 - 11.2022

Delivery Driver

Alpimex Inc.
07.2020 - Current

Automotive Technician

Royal Automotive
12.2019 - 07.2020

Pest Control Technician

Aptive Environmental
01.2017 - 05.2017

Marketing Coordinator

Price Promotional Group
02.2016 - 04.2016

Tire Technician

Lee's Foreign Car Service
05.2015 - 02.2016

Sandwich Artist

SUBWAY®Restaurants
11.2014 - 04.2015

Cook/Cashier/Assistant Manager

Kronos Gyros & Cafe
04.2010 - 10.2012

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Cesar Leyva